Mobile users unable to upload files in CentOS

Community Support
1

Description

I have CentOs setup of RC as Desktop version. In Desktop i am able to upload images and attachments. But in mobile unable to upload any file.
Nothing happens when trying to upload files from mobile

Server Setup Information

  • Version of Rocket.Chat Server:
  • Operating System:
  • Deployment Method:
    Version 4.3.2
    Deployment ID
    xxxxxx
    Apps Engine Version
    1.29.2
    Node Version
    v12.18.4
    Database Migration
    252 (February 14, 2022 11:24 PM)
    MongoDB
    4.0.28 / mmapv1 (oplog Enabled)

Any additional Information

Nothing happens when trying to upload files from mobile. I am accessing the RC from Iframe.

2

Hi!

What phone are you using? What is the deployment method?

Both mobile and desktop/web are at the same network while uploading?

Can you see any unusual errors in logs?