Latest Version 7
Latest Version 8
Original Deployment was done during a Ubuntu server installation. So snaps I believe
Yes. The Official snap guide. Deploy Rocket Chat with Snaps for Secure Messaging
After the upgrade everything worked with the exceptions of the marketplace apps. I am unable to install an app nor I am able to start them. There are no logs in the apps and when I try and start one it says I have a “compiler error”. The attached image is the error I get when I try and install a new app. Unsure how to make this non read-only.
reetp
June 26, 2026, 9:23pm
2
First, read all the docs, from the top.
Next check github as I think there were some marketplace issues somewhere recently.
Either way, get off snaps.
reetp
June 26, 2026, 9:26pm
3
Yet another reason to dump snaps.
Fine(ish) for an odd app but totally inappropriate for a server.
opened 07:53AM - 16 Jun 26 UTC
type: bug
### Description:
We are running Rocketchat with snap.
Due to the nearing suppor… t end of 7.13 we switched to 8.3.2 (Snap 8.x/edge) which is the only still supported version available via snap.
Upgrading worked without a hitch.
The only problem is that now the Marketplace does not work.
We get the following error in the systemd journal:
```
rocketchat-server.rocketchat-server[16790]: Subprocess stderr error: Specifier not found in cache: "https://registry-staging.deno.com/@std/io/meta.json", --cached-only is specified.
rocketchat-server.rocketchat-server[16790]: at file:///tmp/apps-engine-temp/deno-runtime/lib/metricsCollector.ts:1:26
```
This seems to be a problem with Deno.
That's as far as I have been able to debug the problem.
Since it is a snap installation I cannot access or change anything about the used Deno version.
On the client side i get a "Connection error" if I try to open Marketplace.
### Server Setup Information:
- Version of Rocket.Chat Server: 8.3.2
- License Type: Community
- Number of Users: 82
- Operating System: Ubuntu
- Deployment Method: snap
- Number of Running Instances: 1
dangit. I was worried I missed a line somewhere and here it is. slapped in my face.
Thank you for the info!
1 Like
What is wrong with using snaps on a dedicated machine? Its only function is to run rocketchat. I am thinking I missed something important..
reetp
June 26, 2026, 10:17pm
7
As I said snaps are fine(ish - I won’t touch them) for a few desktop apps, but they are no use for servers.
Servers are not toys. This isn’t The Gimp we’re talking about.
Rocket is a huge complex piece of kit today compared to the small app it started as. It’s designed to handle millions of users.
Snaps just don’t cut it.
