Can’t upgrade to 7 from 6.13.0. SNAP

Description

Server Setup Information

  • Version of Rocket.Chat Server: 6.13.0
  • Operating System:
  • Deployment Method: snap
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version:
  • Proxy: nginx
  • Firewalls involved:

Any additional Information

I’m tryed to upgrade rocketchat-server today,but receved this error
error: cannot perform the following tasks:

  • Run pre-refresh hook of “rocketchat-server” snap if present (run hook “pre-refresh”:

{“ok”:1,“$clusterTime”:{“clusterTime”:{“$timestamp”:{“t”:1741796170,“i”:180}},“signature”:{“hash”:{“$binary”:“AAAAAAAAAAAAAAAAAAAAAAAAAAA=”,“$type”:“00”},“keyId”:{“$numberLong”:“0”}}},“operationTime”:{“$timestamp”:{“t”:1741796170,“i”:180}}}
{“t”:{“$date”:“2025-03-12T08:16:55.822+00:00”},“s”:“I”, “c”:“CONTROL”, “id”:23285, “ctx”:“-”,“msg”:“Automatically disabling TLS 1.0, to force-enable TLS 1.0 specify --sslDisabledProtocols ‘none’”}
{“t”:{“$date”:“2025-03-12T08:16:55.823+00:00”},“s”:“I”, “c”:“NETWORK”, “id”:4915701, “ctx”:“main”,“msg”:“Initialized wire specification”,“attr”:{“spec”:{“incomingExternalClient”:{“minWireVersion”:0,“maxWireVersion”:13},“incomingInternalClient”:{“minWireVersion”:0,“maxWireVersion”:13},“outgoing”:{“minWireVersion”:0,“maxWireVersion”:13},“isInternalClient”:true}}}
{“t”:{“$date”:“2025-03-12T08:16:55.849+00:00”},“s”:“W”, “c”:“ASIO”, “id”:22601, “ctx”:“main”,“msg”:“No TransportLayer configured during NetworkInterface startup”}
{“t”:{“$date”:“2025-03-12T08:16:55.849+00:00”},“s”:“I”, “c”:“NETWORK”, “id”:4648601, “ctx”:“main”,“msg”:“Implicit TCP FastOpen unavailable. If TCP FastOpen is required, set tcpFastOpenServer, tcpFastOpenClient, and tcpFastOpenQueueSize.”}
{“t”:{“$date”:“2025-03-12T08:16:55.849+00:00”},“s”:“W”, “c”:“ASIO”, “id”:22601, “ctx”:“main”,“msg”:“No TransportLayer configured during NetworkInterface startup”}
{“t”:{“$date”:“2025-03-12T08:16:55.850+00:00”},“s”:“I”, “c”:“REPL”, “id”:5123008, “ctx”:“main”,“msg”:“Successfully registered PrimaryOnlyService”,“attr”:{“service”:“TenantMigrationDonorService”,“ns”:“config.tenantMigrationDonors”}}
{“t”:{“$date”:“2025-03-12T08:16:55.850+00:00”},“s”:“I”, “c”:“REPL”, “id”:5123008, “ctx”:“main”,“msg”:“Successfully registered PrimaryOnlyService”,“attr”:{“service”:“TenantMigrationRecipientService”,“ns”:“config.tenantMigrationRecipients”}}
killing process with pid: 1203