Make a backup of RC

Community Support
1

Description

I would like to know if I can make a backup of the RC, without having to turn off the service?

Thanks.

Server Setup Information

  • Version of Rocket.Chat Server:
  • Operating System:
  • Deployment Method:
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version:
  • Proxy:
  • Firewalls involved:

Any additional Information

2

that depends on your installation type - which you didn’t specify.
On SNAP I used to issue the mongodump command:
/snap/rocketchat-server/current/bin/mongodump

on DOCKER:
docker exec -i <container_name> sh -c ‘mongorestore --archive’ < db.dump

3

I used the snap installation, but I really don’t know, if I can make a backup with the RC service running.

4

It is not recommended to make a backup of a running instance, because the database on busy servers chan change. I never had issues backing up my quiet small server whine it was running (also snap)

5

ok thank you for your prompt response. It will be that you can help me with another problem I have, I updated the RC from version 4.8 to 6.4 and in our cell phones no longer appear notifications or screen, or sound. We have already verified that these configurations are active and even restarted our cell phones and nothing. What else can I do?

6

Unfortunately that I can not help with.
I think we have another forum thread here that had this topic.
If you have the latest version on your phones, maybe clearing the app cache for rocketchat on that helps, if not: uninstall the app and reinstall so it can pull required permissions again.