Install on Ubuntu 16.04.6 fails to start - waits forever

#1

Description

I’ve tried deploying rocket.chat to a clean, patched and updated new VM running Ubuntu 16.04.6
I’ve installed using docker-compose and SNAP and get the same problem either way.

Looking at the logs it gets as far as : “Loaded the Apps Framework and loaded a total of 0 Apps!”
But then stops.

It doesn’t seem to matter what I change - snap/docker-compose or version or RC, I can’t get it to start.
I’ve switched off reverse proxy and firewall to rule those out. (In case it was started)

I’ve left it for 12 hours to see if it will start (not just me being impatient) - nothing.
Spent 2 days now on various configs - stuck.

Server Setup Information

  • Version of Rocket.Chat Server: latest and 0.70.0
  • Operating System: Ubuntu 16.04.6
  • Deployment Method: snap and docker-compose (same issue on both)
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version:
  • Proxy:
  • Firewalls involved:

Any additional Information