Help setting up email inbox for omnichannel

Description

trying to add my gsuite email to the inbox, but am getting an error, not sure what the problem is, can someone please help?

Server Setup Information

Version

3.11.1

Deployment ID

655Bdzdiuz4fcW3Ei

Apps Engine Version

1.22.2

Node Version

v12.20.1

Database Migration

215 (February 16, 2021 6:38 PM

MongoDB

4.0.22 / mmapv1 (oplog Enabled)

Commit Details

HEAD: (7c5d6ae2a)
Branch: HEAD

PID

23987

Any additional Information

I20210216-21:17:32.704(-8) Exception in callback of async function: Error: Application-specific password required: Sign in with App Passwords - Google Account Help (Failure) at Connection._resTagged (/opt/Rocket.Chat/programs/server/npm/node_modules/imap/lib/Connection.js:1502:11) at Parser. (/opt/Rocket.Chat/programs/server/npm/node_modules/imap/lib/Connection.js:194:10) at Parser.emit (events.js:314:20) at Parser.EventEmitter.emit (domain.js:483:12) at Parser._resTagged (/opt/Rocket.Chat/programs/server/npm/node_modules/imap/lib/Parser.js:175:10) at Parser._parse (/opt/Rocket.Chat/programs/server/npm/node_modules/imap/lib/Parser.js:139:16) at Parser._tryread (/opt/Rocket.Chat/programs/server/npm/node_modules/imap/lib/Parser.js:82:15) at TLSSocket.Parser.cbReadable (/opt/Rocket.Chat/programs/server/npm/node_modules/imap/lib/Parser.js:53:12) at TLSSocket.emit (events.js:314:20) at TLSSocket.EventEmitter.emit (domain.js:483:12) at emitReadable (_stream_readable.js:557:12) at processTicksAndRejections (internal/process/task_queues.js:83:21) { type: ‘no’, textCode: ‘ALERT’, source: ‘authentication’ }
I20210216-21:17:37.491(-8) Error occurred …
I20210216-21:17:37.492(-8) Exception in callback of async function: Error: Timed out while authenticating with server at Timeout._onTimeout (/opt/Rocket.Chat/programs/server/npm/node_modules/imap/lib/Connection.js:139:17) at listOnTimeout (internal/timers.js:554:17) at processTimers (internal/timers.js:497:7) { source: ‘timeout-auth’ }