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Having problem acessing domain on rocket locally

i managed to install rocket chat on ubunto and can access to rocket locally by ip and domain that i bought and ip…but couldnt access rocket locally by domain and forward me to my irancell modem…
what can i do?does it have setings to define these?

There’s not much anyone can do if you post problems with no error messages or screenshots from your mobile clients (and log messages).

I had the same issue. I solved it by using a different DNS Server on my Router, in this case Google DNS Service, instead of the preselected DNS Server of my ISP. It worked. Then I noticed I could run my own DNS Server locally and did that by hosting it on the same Machine (Synology NAS) where I am hosting the Rocket Chat Instance.
Hope it was helpful!