Go to global search result not work


When using Global search, and found some messages in threads, than tray to “Go to message” here is error: Room not found. (This message in private channel)
In search result url looks like https://server/channel/bla-bla-bla, but actual url of room is https://server/group/bla-bla-bla
How i can to fix search ?

Server Setup Information

  • Version of Rocket.Chat Server: 4.8.3
  • Operating System: Ubuntu 20.04
  • Deployment Method: snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog: 1
  • NodeJS Version: v14.18.3
  • MongoDB Version: 4.2.17
  • Proxy: nginx
  • Firewalls involved:

Any additional Information


This is fixed in latest 5.X

Have you tried that latest version?


Trying in the 5.3.2 (sandbox):

  1. create private channel “channel1” and public channel “channel2”
    2.chreate message and thread in private channel1
  2. create message and thread in public channel2
  3. go to channel general and try to global search “phrase”
    good…! finded all!
  4. try to jump first (public phrase4)
    All right
  5. Repeat search and try to jump (private phrase3)
    Ooops… error… This url in search looks like https://server/channel/ but
    it must be https://server/group/ becouse t’t private

Oohh… Looks like it fixed in Rocket.Chat.Server 5.4.0

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That’s right!

A lot of issues were closed in 5.4.0 and 6.0 will be no different.

Stay tuned! :slight_smile:

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