Getting "msg":"nosub" when trying to subscribe to "stream-livechat-room" or "stream-room-messages"

Description

Hello,

I’m adding live chat on my mobile application, first i register the user with the “livechat:registerGuest”,
after that I create the room and get the room id.

I can send messages with the guest, using the “sendMessageLivechat”.

But when i try to subscribe with “stream-livechat-room” or “stream-room-messages” I always receive:

“{“msg”:“nosub”,“id”:“b77Fe37245ce42ADB3B402Fa337834aE”}”

Server Setup Information

  • Version of Rocket.Chat Server: 3.9.7
  • Operating System: Linux Ubuntu 18.04 LTS
  • Deployment Method: snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: v12.18.4
  • MongoDB Version: 3.6.14
  • Proxy: caddy
  • Firewalls involved: open

Any additional Information