Forgetting login credentials

Community Support
1

Description

Hello,
Since a few months ago, I noticed rocketchat server is asking for logging credentials every time I close the desktop app or every time I close the browser tab.
I’ve made some tests and it seems the problem is on server side; when I login to open.rocket.chat the system remember my credentials and I don’t have to type it again.

I’ve serched for logs, but everything seems fine…

Server Setup Information

  • Version of Rocket.Chat Server: 2.4.2
  • Operating System: Ubuntu 18.04.3
  • Deployment Method: SNAP
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: v8.17.0
  • MongoDB Version: v8.17.0
  • Proxy: caddy
  • Firewalls involved: UFW

Any additional Information

Installed Webmin in the same server.

2

I’ve done a snap backup and restored in a virtual environment and it does the same problem.
When we login and after that we close the browser tab, always is asking for login…

Any idea?