Facebook integration

Community Support
1

Description

Hi, is there a step by step (like facebook integration for dummies) documentation for enabling facebook messenger into a self mantained rocket chat?

Server Setup Information

  • Version of Rocket.Chat Server:
  • Operating System:
  • Deployment Method:
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version:
  • Proxy:
  • Firewalls involved:

Any additional Information

2

Facebook Messenger - Rocket.Chat Docs

3

The essential point is that you cannot use FB Messenger as a normal channel (currently).

You need to do this via Omnichannel.

4

Hi @john.crisp

here it says “there are no pages yet. try reloading it” but nothing happens.
I’ve already included the API Key in Administration > Omnichannel > Facebook Messenger

What am I missing?

image

5

Our facebook messenger has moved into an App on our Marketplace: Facebook Messenger

1 Like