- Version of Rocket.Chat Server: 4.1.2
- Operating System: ubuntu
- Deployment Method:
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: 12.22.1
- MongoDB Version: 4.0.27
- Firewalls involved:
Hi, I’m using my own chat service for my app, and I have decided to migrate to rocketchat. I exported all users and direct messages to CSV files based on https://docs.rocket.chat/guides/administration/admin-panel/import/csv
and all users and direct messages are imported. But there is a problem I’m facing right now. Direct messages are only visible to users who started the conversation.
For example, user A has sent a message to user B , after importing the data, user A can see chatbox with user B and all the messages are available , but user B can not see the chat box with user A. But if user B searches for user A, clicks on the user to create a direct message with that user, all previous messages will appear for user B.
I was wondering how to fix this issue. any help would be appreciated