Desktop notifications


#1

Hello,
I have problem with notifications, sometimes they work sometimes not, although I set the

Accounts > Default User Preferences > Notification Duration

time for 30 sec it doesn’t work, notification (if apperas) lasts only 10 sec.
Anyone knows how to fix it?


#2

Are your preferences set to 30 seconds also?


#3

sure, I set 30 sec in preferences but I it does not work, it lasts 10 sec like I mentioned earlier.


#4

This could be a bug we may not be honoring this some how.

If you goto the channels notifications can you try setting the time there directly and see if that makes a difference


#5

Although I can set time on the client or on the server as default it doesn’t work, I have tried both possibilities.


#6

sounds like might need to open a bug for this one. Could be some reason the time just isn’t honored


#7

so I will wait for new server build and I hope that notifications will be fixed,
one more thing, I noticed that sometimes (not always) even I read the message the icon in the taskbar is still red and in the client window is information “unread message”, maybe this is a small bug but when I quit the Rocket.Chat and run again it disappears.
anyway, thanks for help


#8

One more thing. Are you using desktop client or web browser?

If desktop client can you check web browser? I suspect that might be a factor here


#9

I use desktop client but I also have checked by the web browser and it is the same.
When I used the IE and wanted to check notifications whole web browser window was reloaded and nothing happend, when I used Chrome notifications appeared and it was also 10 sec like in desktop client.