I have been running RockChat for sever years without a problem. Experienced the SSL Certificate problem the other week. While trying to fix it I gave up and decided to do a clean install of Ubuntu 20.04.03-desktop-amd64 and of RocketChat (sudo snap install rocketchat-server). Before enabling SSL I first tried accessing RocketChat using Firefox on local desktop at http://localhost:3000. Can’t establish a connection to server at localhost:3000 See below outputs.
HELP!!! thanks
oe@joe-KJ382AA-ABA-m9250f:~$ sudo systemctl status snap.rocketchat-server.rocketchat-server.service
? snap.rocketchat-server.rocketchat-server.service - Service for snap application rocketchat-server.rocketchat-server
Loaded: loaded (/etc/systemd/system/snap.rocketchat-server.rocketchat-server.service; enabled; vendor preset: enabled)
Active: active (running) since Thu 2022-02-10 14:31:23 EST; 7s ago
Main PID: 34785 (start_rocketcha)
Tasks: 12 (limit: 7043)
Memory: 454.7M
CGroup: /system.slice/snap.rocketchat-server.rocketchat-server.service
tq34785 /bin/bash /snap/rocketchat-server/1510/bin/start_rocketchat.sh
mq34837 node /snap/rocketchat-server/1510/main.js
Feb 10 14:31:23 joe-KJ382AA-ABA-m9250f systemd[1]: Started Service for snap application rocketchat-server.rocketchat-server.
Feb 10 14:31:23 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[34785]: node $SNAP/main.js
joe@joe-KJ382AA-ABA-m9250f:~$
joe@joe-KJ382AA-ABA-m9250f:~$
joe@joe-KJ382AA-ABA-m9250f:~$ sudo systemctl status snap.rocketchat-server.rocketchat-mongo.service
? snap.rocketchat-server.rocketchat-mongo.service - Service for snap application rocketchat-server.rocketchat-mongo
Loaded: loaded (/etc/systemd/system/snap.rocketchat-server.rocketchat-mongo.service; enabled; vendor preset: enabled)
Active: active (running) since Thu 2022-02-10 14:20:12 EST; 12min ago
Process: 27031 ExecStart=/usr/bin/snap run rocketchat-server.rocketchat-mongo (code=exited, status=0/SUCCESS)
Main PID: 27059 (mongod)
Tasks: 54 (limit: 7043)
Memory: 178.1M
CGroup: /system.slice/snap.rocketchat-server.rocketchat-mongo.service
mq27059 mongod --config=/var/snap/rocketchat-server/1510/mongod.conf --fork --syslog
Feb 10 14:32:14 joe-KJ382AA-ABA-m9250f mongod.27017[27059]: 2022-02-10T14:32:14.236-0500 I NETWORK [conn1412] end connection 127.0.0.1:60062 (3 connections now open)
Feb 10 14:32:14 joe-KJ382AA-ABA-m9250f mongod.27017[27059]: 2022-02-10T14:32:14.236-0500 I NETWORK [conn1420] end connection 127.0.0.1:60078 (2 connections now open)
Feb 10 14:32:16 joe-KJ382AA-ABA-m9250f mongod.27017[27059]: 2022-02-10T14:32:16.308-0500 I NETWORK [listener] connection accepted from 127.0.0.1:60094 #1427 (3 connections now open)
Feb 10 14:32:16 joe-KJ382AA-ABA-m9250f mongod.27017[27059]: 2022-02-10T14:32:16.316-0500 I NETWORK [conn1427] received client metadata from 127.0.0.1:60094 conn1427: { driver: { name: “nodejs”, ver>
Feb 10 14:32:16 joe-KJ382AA-ABA-m9250f mongod.27017[27059]: 2022-02-10T14:32:16.331-0500 I NETWORK [listener] connection accepted from 127.0.0.1:60096 #1428 (4 connections now open)
Feb 10 14:32:16 joe-KJ382AA-ABA-m9250f mongod.27017[27059]: 2022-02-10T14:32:16.332-0500 I NETWORK [conn1428] received client metadata from 127.0.0.1:60096 conn1428: { driver: { name: “nodejs”, ver>
Feb 10 14:32:16 joe-KJ382AA-ABA-m9250f mongod.27017[27059]: 2022-02-10T14:32:16.732-0500 I NETWORK [listener] connection accepted from 127.0.0.1:60098 #1429 (5 connections now open)
Feb 10 14:32:16 joe-KJ382AA-ABA-m9250f mongod.27017[27059]: 2022-02-10T14:32:16.733-0500 I NETWORK [listener] connection accepted from 127.0.0.1:60100 #1430 (6 connections now open)
Feb 10 14:32:16 joe-KJ382AA-ABA-m9250f mongod.27017[27059]: 2022-02-10T14:32:16.735-0500 I NETWORK [conn1429] received client metadata from 127.0.0.1:60098 conn1429: { driver: { name: “nodejs”, ver>
Feb 10 14:32:16 joe-KJ382AA-ABA-m9250f mongod.27017[27059]: 2022-02-10T14:32:16.735-0500 I NETWORK [conn1430] received client metadata from 127.0.0.1:60100 conn1430: { driver: { name: “nodejs”, ver>
joe@joe-KJ382AA-ABA-m9250f:~$
joe@joe-KJ382AA-ABA-m9250f:~$
joe@joe-KJ382AA-ABA-m9250f:~$
joe@joe-KJ382AA-ABA-m9250f:~$
joe@joe-KJ382AA-ABA-m9250f:~$ sudo systemctl status snap.rocketchat-server.rocketchat-caddy.service
? snap.rocketchat-server.rocketchat-caddy.service - Service for snap application rocketchat-server.rocketchat-caddy
Loaded: loaded (/etc/systemd/system/snap.rocketchat-server.rocketchat-caddy.service; disabled; vendor preset: enabled)
Active: inactive (dead)
joe@joe-KJ382AA-ABA-m9250f:~$
joe@joe-KJ382AA-ABA-m9250f:~$
joe@joe-KJ382AA-ABA-m9250f:~$
joe@
sudo journalctl -u snap.rocketchat-server.rocketchat-server
– Logs begin at Wed 2022-02-09 16:06:20 EST, end at Thu 2022-02-10 14:23:08 EST. –
Feb 10 13:50:42 joe-KJ382AA-ABA-m9250f systemd[1]: Started Service for snap application rocketchat-server.rocketchat-server.
Feb 10 13:50:42 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[6951]: node $SNAP/main.js
Feb 10 13:51:34 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[6951]: /snap/rocketchat-server/1510/helpers/rocketchat.sh: line 22: 7048 Illegal instruction (core dumped) node $SNAP/m>
Feb 10 13:51:34 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[7186]: pkill: pidfile not valid
Feb 10 13:51:34 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[7186]: Try pkill --help' for more information. Feb 10 13:51:34 joe-KJ382AA-ABA-m9250f systemd[1]: snap.rocketchat-server.rocketchat-server.service: Control process exited, code=exited, status=1/FAILURE Feb 10 13:51:34 joe-KJ382AA-ABA-m9250f systemd[1]: snap.rocketchat-server.rocketchat-server.service: Failed with result 'exit-code'. Feb 10 13:51:34 joe-KJ382AA-ABA-m9250f systemd[1]: snap.rocketchat-server.rocketchat-server.service: Scheduled restart job, restart counter is at 1. Feb 10 13:51:34 joe-KJ382AA-ABA-m9250f systemd[1]: Stopped Service for snap application rocketchat-server.rocketchat-server. Feb 10 13:51:34 joe-KJ382AA-ABA-m9250f systemd[1]: Started Service for snap application rocketchat-server.rocketchat-server. Feb 10 13:51:34 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[7187]: node $SNAP/main.js Feb 10 13:51:44 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[7187]: /snap/rocketchat-server/1510/helpers/rocketchat.sh: line 22: 7240 Illegal instruction (core dumped) node $SNAP/m> Feb 10 13:51:44 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[7306]: pkill: pidfile not valid Feb 10 13:51:44 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[7306]: Try
pkill --help’ for more information.
Feb 10 13:51:44 joe-KJ382AA-ABA-m9250f systemd[1]: snap.rocketchat-server.rocketchat-server.service: Control process exited, code=exited, status=1/FAILURE
Feb 10 13:51:44 joe-KJ382AA-ABA-m9250f systemd[1]: snap.rocketchat-server.rocketchat-server.service: Failed with result ‘exit-code’.
Feb 10 13:51:45 joe-KJ382AA-ABA-m9250f systemd[1]: snap.rocketchat-server.rocketchat-server.service: Scheduled restart job, restart counter is at 2.
Feb 10 13:51:45 joe-KJ382AA-ABA-m9250f systemd[1]: Stopped Service for snap application rocketchat-server.rocketchat-server.
Feb 10 13:51:45 joe-KJ382AA-ABA-m9250f systemd[1]: Started Service for snap application rocketchat-server.rocketchat-server.
Feb 10 13:51:45 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[7308]: node $SNAP/main.js
Feb 10 13:51:54 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[7308]: /snap/rocketchat-server/1510/helpers/rocketchat.sh: line 22: 7361 Illegal instruction (core dumped) node $SNAP/m>
Feb 10 13:51:54 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[7423]: pkill: pidfile not valid
Feb 10 13:51:54 joe-KJ382AA-ABA-m9250f rocketchat-server.rocketchat-server[7423]: Try `pkill --help’ for more information.
Feb 10 13:51:54 joe-KJ382AA-ABA-m9250f systemd[1]: snap.rocketchat-server.rocketchat-server.service: Control process exited, code=exited, status=1/FAILURE
Feb 10 13:51:54 joe-KJ382AA-ABA-m9250f systemd[1]: snap.rocketchat-server.rocketchat-server.service: Failed with result ‘exit-code’.
Server Setup Information
- Version of Rocket.Chat Server:
- Operating System:
- Deployment Method:
- Number of Running Instances:
- DB Replicaset Oplog:
- NodeJS Version:
- MongoDB Version:
- Proxy:
- Firewalls involved: