Cannot upgrade MongoDB 4.4 -> 5.0 in docker

Community Support
#1

Description

I have Proxmox server with my virtual machines. My CPU is Intel Pentium Gold G6400 - comparison, characteristics and benchmarks which supports AVX.
Ubuntu 20.04.4 is one of my VM where I have installed Rocket.chat as docker. This tutorial was applied to upgrade MongoDB - The Ultimate Guide: Upgrading RocketChat Deployed in Docker and Upgrading MongoDB
Mongo upgrade was made succesfully from 4.0->4.2 and 4.2->4.4 as well.
But when I tried to upgrade from 4.4->5.0 there were some errors.

Server Setup Information

  • Version of Rocket.Chat Server: Version 4.7.2
  • Operating System: Ubuntu server 20.04.4 LTS
  • Deployment Method: docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: oplog Enabled)
  • NodeJS Version: v14.18.3
  • MongoDB Version: 4.4.14 / wiredTiger
  • Proxy:
  • Firewalls involved: no

Any additional Information

I changed docker-compose.yml for image mongo:5.0 and create new docker. After that I tried to go inside docker

root@nxtc:/opt/rocketchat# docker exec -it rocketchat_mongo_1 bash
Error response from daemon: Container 764b5a5051f1247aeca43241b9d7a704c64c50d7b91f2f68317533776e170a66 is restarting, wait until the container is running

Log from container rocketchat_rocketchat_1

Exception in setInterval callback: MongoServerSelectionError: getaddrinfo EAI_AGAIN mongo
    at Timeout._onTimeout (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb/lib/core/sdam/topology.js:437:30)
    at listOnTimeout (internal/timers.js:557:17)
    at processTimers (internal/timers.js:500:7) {
  reason: TopologyDescription {
    type: 'Single',
    setName: null,
    maxSetVersion: null,
    maxElectionId: null,
    servers: Map(1) { 'mongo:27017' => [ServerDescription] },
    stale: false,
    compatible: true,
    compatibilityError: null,
    logicalSessionTimeoutMinutes: null,
    heartbeatFrequencyMS: 10000,
    localThresholdMS: 15,
    commonWireVersion: 9
  }
}

What should I do?
Thank you for your answer.

#2

when I used
docker-compose down
and
docker-compose up -d

my rocketchat_rocketchat_1 has this log

/app/bundle/programs/server/node_modules/fibers/future.js:313
						throw(ex);
						^
MongoServerSelectionError: getaddrinfo EAI_AGAIN mongo
    at Timeout._onTimeout (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb/lib/core/sdam/topology.js:437:30)
    at listOnTimeout (internal/timers.js:557:17)
    at processTimers (internal/timers.js:500:7) {
  reason: TopologyDescription {
    type: 'Single',
    setName: null,
    maxSetVersion: null,
    maxElectionId: null,
    servers: Map(1) {
      'mongo:27017' => ServerDescription {
        address: 'mongo:27017',
        error: Error: getaddrinfo EAI_AGAIN mongo
            at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:71:26) {
          name: 'MongoNetworkError'
        },
        roundTripTime: -1,
        lastUpdateTime: 12192833,
        lastWriteDate: null,
        opTime: null,
        type: 'Unknown',
        topologyVersion: undefined,
        minWireVersion: 0,
        maxWireVersion: 0,
        hosts: [],
        passives: [],
        arbiters: [],
        tags: []
      }
    },
    stale: false,
    compatible: true,
    compatibilityError: null,
    logicalSessionTimeoutMinutes: null,
    heartbeatFrequencyMS: 10000,
    localThresholdMS: 15,
    commonWireVersion: null
  }
}
Could not start Rocket.Chat. Waiting 5 secs...

It is little bit different.

1 Like
#3

Hi!

This seems to be a MongoDB issue rather than a Rocket.Chat issue.

I believe that not all listed CPUs will be supported, according to this thread on MongoDB forums:

#4

@dudanogueira thank you for your reply.
Does it mean I must put my issue to the MongoDB forum?
Because MongoDB does not recognize that my CPU supports AVX?
Thank you.

#5

Yep. That’s probably it.

But bear in mind that we are only deprecating Mongo 3.6 and 4.0 versions, according to our Mongo Compatibility Matrix and should keep Mongo 4.2+ for the next releases.

#6

@dudanogueira
Thank you for your information. That means a lot to me. I don’t have to hurry anywhere.

#7

Hi @vawaver , did you end up solving this issue? I just recently upgraded RC to 5.0 and I am having the same issue :frowning:

#8

Nope.
My CPU is not compatible with MongoDB 5.0 - MongoDB 5.0 CPU Intel G4650 compatibility - Installation & Upgrades - MongoDB Developer Community Forums

So I stuck.
Another issue is docker upgrade Rocket Chat upgrade 4.8.1 > 5.0.1
I have docker version Rocket 4.8.1 and after docker update to 5.0.1 + MongoDB 4.4… Rocketchat docker cannot start properly.
So I am waiting for some fix.

#9

Hi! Regarding this issue, there is an important note at the 5.0.0 release, have you tried that?

If you’re using MongoDB in a Docker container, you might need to add directConnection=true to MONGO_URL and MONGO_OPLOG_URL environment variables. i.e.: MONGO_URL=mongodb://mongo/rocketchat?replicaSet=rs0&directConnection=true

#10

I am afraid that I do not understand what to do exactly. This is my docker-compose.yaml file that I use for my Rocketchat 4.8.1 + MongoDB 4.4.
Is there any chance to edit this file for Rocketchat 5.0.1 + MongoDB 4.4 to be working?
Thank you for your answer.

#11

Hi! sorry for the late response.

We did a great Rocket.Lab here about this. Maybe it will help you understand this error:

#12

PS: I was not able to check your docker-compose.yml, it never loaded.