My apologies if I put this topic in wrong section. Forum doesn’t let me create new topic in ‘feature requests’.
I think if we have feature to trigger a livechat with a website visitor(to ask something etc) from admin rocket.chat app(and see also there a list of website visitors online), it would make more interactive experience.
Sometimes visitors do some actions on my website and I have to wait quietly when a visitor decides to start a livechat or never start.