Can anyone help me restore starter license

Community Support
1

Description

Server Setup Information

  • Version of Rocket.Chat Server: 6.12.1
  • Operating System: ubuntu 22.04 (docker)
  • Deployment Method: docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: v14.21.3
  • MongoDB Version: 5.0.24
  • Proxy: nginx proxy manager
  • Firewalls involved:

Any additional Information

I accidentally cancel starter license and move to community license. I would like help to move back to starter license, please.

Additional information:
Deployment ID
80b078a1-e5e1-4da1-8c5a-e366f2489217

Cloud Workspace ID
66fa4c9bb556a7c7ef5928f7

2

I have referred this to the team.

Please be patient.

3

Internal team will take a look asap

1 Like
4

Thank you the support team!! It had been switched back to starter edition already.

1 Like