we have a Problem with audio recordings in the app. Randomly they just fail to load. Sometimes the last, sometimes all, sometimes a few. Restarting the app usually helps for some time until switching channels. All ~100 users have this problem. On desktop everything works fine.
Images and all other files also always work.
To me it seems that the recordings dont get cached on the phone. As they all seem to download one after another after restarting the app. Which can take some seconds for each (If they even load)
Someone have some idea what is causing this?
- Version of Rocket.Chat Server: newest
- Operating System: ubuntu 18.04
- Deployment Method: snap
- Number of Running Instances: 1
- Proxy: caddy
- Firewalls involved: 3001/3000 port redirection