An error such as file or directory


#1

Good afternoon! In the logs there is always a mistake:

What is this file I did not understand, and the error on this error, too, did not find.

Debian 9.4
Rocket Chat 0.65.1

errno: -2,
code: ‘ENOENT’,
syscall: ‘stat’,
path: ‘/tmp/zipFiles/oRriJEDfkeYxv9yyT.zip’}
{Error: ENOENT: no such file or directory, stat ‘/tmp/zipFiles/oRriJEDfkeYxv9yyT.zip’


#2

What is your file store set to?


#3

What is meant by storing files?

File system?

In the settings (Storage type) FileSystem is specified


#4

Yes exactly storage type sorry. :slight_smile:

Filesystem, as I thought. How many instances of Rocket.Chat do you have running? Any more details about your setup would also be helpful


#5

We have one copy of the application. Installed on your manuals, mixed with the publicly available in my language :slight_smile:

Now once again I checked the log, except for this error, there is nothing else.

Can you more specifically specify which settings are of interest?

Information with general settings:

service status:


#6

Did you attempt any sort of slack import or other type of import?

Trying to figure out why it would even be looking at that directly. /tmp/ufs would be expected but not /tmp/zipFiles


#7

No, we did not use imports from the slack. And in general, there was no import. We have synchronization with domain users.

And can you explain what kind of file is it and where does it look?


#8

This is exactly what i’m trying to figure out. Nothing i’m aware of even looks in /tmp/zipFiles

Can your provide more logs from around that error? We must be missing some context.