File/Emote upload doesn't work, claims read-only file system

Community Support
1

Description

Whenever anyone tries to upload files, this error appears:

 Error: EROFS: read-only file system, open '/var/lib/rocket.chat/uploads/xxxxxxxxxx' [ufs: cannot upload file]

This is not due to missing write permissions for the folder, which have been set to 755 as the support suggested.

root@xxxxxxxxx  ~ # ls -lisa /var/lib/rocket.chat 
total 188
2361428   4 drwxr--r--  5 rocketchat rocketchat   4096 15. Mai 01:30 .
2359298   4 drwxr-xr-x 37 root       root         4096 15. Mai 02:50 ..
2364327   4 drwxr-x---  2 rocketchat rocketchat   4096 23. Jan 03:20 emojis
2360452   4 drwxr-x---  2 rocketchat rocketchat   4096 23. Jan 02:03 sounds
2364325 172 drwxr-xr-x  2 rocketchat rocketchat 172032 15. Mai 02:51 uploads

Has anyone encountered the same error and if so, how did you fix it? Official support hasn’t been able to help so far.

Thanks!

Server Setup Information

  • Version of Rocket.Chat Server: 4.6.3
  • Operating System: Debian Buster
  • Deployment Method: .deb
  • Number of Running Instances: 1
  • NodeJS Version: v14.19.2
  • MongoDB Version: 5.0.5
  • Proxy: apache