Allow Anonymous Read doesn't work as it should

Description:

I have an open channel in my Rocketchat which I want to show on my website using the embedded layout.
I have ‘Allow Anonymous Read’ set to true, so that anybody should be able to read this channel, but it doesn’t show anything.

Steps to reproduce:

  1. Go to https://chat.basswise.com/channel/live or https://chat.basswise.com/channel/live?layout=embedded
  2. This only seems to works if you’re logged in.

Expected behaviour:

When logged out or in a private browser, I should be able to view the channel room but not post.

Going to the channel with ‘channel/?layout=embedded’ also doesn’t work.

Actual behavior:

I can’t access the channel at all when logged out. It shows me a dark background with a loading animation.
I can’t access the channel without ‘?layout=embedded’ when logged out as an anonymous user.

I’ve tried this on several different connections, different browsers and Operation Systems to no avail.

Server Setup Information:

  • Version of Rocket.Chat Server: 1.3.2
  • Operating System: Ubuntu 18.04
  • Deployment Method: snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog: unsure?
  • NodeJS Version: v8.11.4
  • MongoDB Version: 3.4.20

Additional context

I installed using the Snap Rocket.chat guide as well as installed SSL using Snap.

My main aim is to have 1 public channel which users can view without being logged in.

This is what is shown when going to the url:

18

I can access the main page without being logged in, then click the channel, but as I want to embed and link to a single channel, this isn’t ideal