After Database Migration Uploads stuck at 0%

[vmsman]

RocketChat 4.6.3, Mongo 5.0.7 / wiredTiger (oplog Enabled). Database Migration 258 (April 25, 2022 8:14 PM).

Chats are working fine. File uploads stuck at 0% from all clients. Tried switching to filesystem and same and tried switching back to fridfs and same.

I also tried reindexing the uploads with no effect:

docker exec -it mongodb mongo
use rocketchat
db.rocketchat_uploads.chunks.createIndex( { files_id: 1, n: 1 }, { unique: true } )

[dudanogueira]

Hi!

Have you seen this other thread?

Upload stuck in 0% for a long time after a database restore on other server

Description Greetings! When i restore a database from another server using the restoredb tool in a new server, all data have been migrated, but the files uploads are too slow, stucking in 0% for 2…3… minutes before finish the transfer. This new server has a normal behavior before the database restore in the fresh install. The problem occurs in the 2.x stable / 3.x stable and 4.x stable Logs didn´t show anything anormal… URL site is correct. Any ideas? Thanks a lot. Server Setup Informat…

[vmsman]

I did see that message. So, I have discussion threads running normally except for picture/image uploads. I don’t know what a manual database restore is which is what the linked article refers to. I did a database backup a few days ago when I converted from mmap to wiredTiger as prescribed. Do you know what commands I can use to fix this?