Accepting new incoming livechats on app


When there’s a new livechat, I first have to accept it on my desktop before I can chat within the Rocket.Chat app. Otherwise it will not appear in the conversation queue on the app.

The app on my iphone does send a push message when there’s a new livechat, but it seemes that I’m not able to accept a new chat.

The Livechat Queue type I use = Guest Pool