2 issues on version 1.0.3 (snap version)

I’m using snap version 1.0.3 on Ubuntu & I had 2 issues below:

  1. Sometimes user still stuck online (green status) even if he already logout (only use computer web interface, not using mobile or anything else).

  2. “Forget User Session on Window Close” doesn’t work. I already set it to true & set “Login Expiration in Days” to 0 but it still doesn’t work.

Please help me to fix it. Thanks.