Hi all, today i see this message on desktop app and mobile app. The message say: at least i need v7.10.0 but i have v7.13.5
Why?
How resolve this?
Helps if you read the docs.
7.10 is LTS. 7.13 is not.
Hi reetp then i need to switch at 7.10 ? How do it?
Way too late - the only safe way to go back is to restore a backup from 7.10.x
There will have been a lot of database upgrades since which will likely break if you just try and go back.
To avoid any breakages you’ll have to upgrade to a newer version, and then wait for the next LTS in September or so.
Ho reetp, i run with SNAP. Will be SNAP update for a LTS version in september? And until sept/26 desktop e mobile will be stopped? Not good.
Hi,
got the same situation. Will switch to Docker. As we use community version, can I stay with community?
Yes. Licencing is the same across the board.
Make sure you backup and restore to the SAME RocketChat VERSION, and upgrade after the restore.
Do NOT try and backup say 7.13.x and restore to 8.5.x
Backup to 7.13.x and restore to 7.13.x
You CAN setup Mongo in docker as 8.x and import a 7.x database to it. Then upgrade Rocket after.
Note the db in snaps has a different name (parties?) to the one in docker (rocketchat)
You need to rename it. There are posts here and around on doing this.
I also advise you use the docker compose files with .env as per github.
And last, never, EVER use ‘latest’ unless you like nasty surprises. Pick a version and use it specifically. Upgrade on your own timescale.
Personally I always have a separate test box running and upgrade that first… 
Hi reetp and everyone, exist a complete and detailed guide step-by-step for migrate on same ubuntu server RC SNAP 7.13.5 to a RC DOCKER LTS ? thankyou
Nope.
Afraid not. My notes above should work.
Have LOTS of backups, and run a test machine first.
Essentially:
Setup Rocket on docker following the docs and specifying the same version as snap. You can use Mongo 8.
Dump the snap db.
Rename db.
Import db to docker rocket.
Upgrade Rocket.
Hi reetp
We’ve failed to migrate from snap to docker. Every time we restore the database the app crashes or shows intial wizard but it doesn’t work. Logs say nothing.
Should we initiate and register empty/new rocketchat instance on docker before db restore?
Our steps:
backup db with:
snap stop rocketchat-server.rocketchat-server
rocketchat-server.backupdb
run mongodb container, and restore the DB, to be able to do that first we have run something like this:
mongosh --eval ‘rs.initiate({_id: “rs0”,members: [{ _id: 0, host: “mongodb:27017” }]})’
and then go to the directory with backup and run mongorestore (we’ve tried to rename db before import (rename directory) and during import with mongorestore with “nsFrom” and “nsTo” but with no difference.
run rocketchat app container
in the webbrowser the app crashes or there is a initial wizard but the Next button doesn’t work.
Is there any step that we are missing?
Did you rename the db?
Yes, init first then import IIRC.
What do your logs tell you?
@reetp: As you said: “You CAN setup Mongo in docker as 8.x and import a 7.x database to it.” - Would using the DB, that comes with RocketChat work? Upgrading RC docker container from 7.13.x to 8.x should upgrade the database as well - will it?
If so, I would set up 7.13.5 as docker container, mongorestore the old database and then upgrade to RC 8.x … 
But:
Clearly not then…
I’ve already explaind how to upgrade.
You have to backup the db, change the db name, then import into a new mongo, then run Rocket on the SAME version you backed up. Check it works properly.
Upgrade after you have checked it works.
If you had done what I said you wouldn’t need to do this.
Rocket should start and use your existing, imported database. If it doesn’t you have gone wrong.
When importing ONLY start Mongo, then import, THEN start Rocket.
