Hello
Just to inform you that we found a workaround based on the Topic “The application GUI just crashed” by arturo.gonzalez.
So that you are aware, we use the RC with the location in Spanish and it seems that therein lies the problem and it seems that this is an error that has been carried over from version 6.2.8 to 6.3.1.
We detected that users who have the option in Spanish Spain do not fail, but those who have the option in only Spanish cause the failure at the channel and user level.
As a workaround, it was tried to put the location in English and with that the colleagues can access the channels that they could not.
For some reason, most of them don’t get the “Spanish Spain” option.
I hope this is useful to someone and that they use the application in Spanish.
