Upgrade from snap 3.18 to 4.8

Community Support
1

Hello :slight_smile:

Description

Because of cve-2022-32211, I’m trying to upgrade my old (working well) rocket.chat snap (3.18) to the latest version available (4.8).

I’ve encoutered several issues that I was able to deal with (like apparmor rules, failed upgrade of the indexes, missing setting for the RateLimiter) but since hours I’m stuck with a “ERR_SSL_WRONG_VERSION_NUMBER” error.

Server Setup Information

  • Version of Rocket.Chat Server: 4.8.1
  • Operating System: Ubuntu 20.04.4 LTS (Focal Fossa)
  • Deployment Method: snap
  • Number of Running Instances: 1
  • NodeJS Version: 14.18.3
  • MongoDB Version: 4.2.17
  • Proxy: caddy2
  • Firewalls involved: no

Any additional Information

Here is the full startup logs.

Jul  1 19:23:48 my-server systemd[1]: Started Service for snap application rocketchat-server.rocketchat-server.
Jul  1 19:23:48 my-server systemd[1]: Started Service for snap application rocketchat-server.rocketchat-caddy.
Jul  1 19:23:49 my-server rocketchat-server.rocketchat-caddy[252251]: {"level":"warn","ts":1656703429.1895156,"logger":"admin","msg":"admin endpoint disabled"}
Jul  1 19:23:49 my-server rocketchat-server.rocketchat-caddy[252251]: {"level":"info","ts":1656703429.1898048,"logger":"http","msg":"server is listening only on the HTTPS port but has no TLS connection policies; adding one to enable TLS","server_name":"proxy","https_port":443}
Jul  1 19:23:49 my-server rocketchat-server.rocketchat-caddy[252251]: {"level":"info","ts":1656703429.1898282,"logger":"http","msg":"enabling automatic HTTP->HTTPS redirects","server_name":"proxy"}
Jul  1 19:23:49 my-server rocketchat-server.rocketchat-caddy[252251]: {"level":"info","ts":1656703429.1903708,"logger":"http","msg":"enabling automatic TLS certificate management","domains":["chat.my-domain.com"]}
Jul  1 19:23:49 my-server rocketchat-server.rocketchat-caddy[252251]: {"level":"info","ts":1656703429.1919787,"logger":"tls.cache.maintenance","msg":"started background certificate maintenance","cache":"0xc00025db20"}
Jul  1 19:23:49 my-server rocketchat-server.rocketchat-caddy[252251]: {"level":"info","ts":1656703429.1922793,"logger":"tls","msg":"cleaning storage unit","description":"FileStorage:/root/snap/rocketchat-server/1520/.local/share/caddy"}
Jul  1 19:23:49 my-server rocketchat-server.rocketchat-caddy[252251]: {"level":"info","ts":1656703429.194284,"logger":"tls","msg":"finished cleaning storage units"}
Jul  1 19:23:49 my-server rocketchat-server.rocketchat-server[252171]: node $SNAP/main.js
Jul  1 19:23:49 my-server rocketchat-server.rocketchat-caddy[252251]: {"level":"info","ts":1656703429.227069,"msg":"autosaved config (load with --resume flag)","file":"/root/snap/rocketchat-server/1520/.config/caddy/autosave.json"}
Jul  1 19:23:49 my-server rocketchat-server.rocketchat-caddy[252251]: Caddy proxying https://chat.my-domain.com -> http://127.0.0.1:3000
Jul  1 19:23:50 my-server mongod.27017[246613]: 2022-07-01T19:23:50.333+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52932 #1019 (12 connections now open)
Jul  1 19:23:50 my-server mongod.27017[246613]: 2022-07-01T19:23:50.339+0000 I  NETWORK  [conn1019] received client metadata from 127.0.0.1:52932 conn1019: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:50 my-server mongod.27017[246613]: 2022-07-01T19:23:50.347+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52934 #1020 (13 connections now open)
Jul  1 19:23:50 my-server mongod.27017[246613]: 2022-07-01T19:23:50.348+0000 I  NETWORK  [conn1020] received client metadata from 127.0.0.1:52934 conn1020: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:50 my-server mongod.27017[246613]: 2022-07-01T19:23:50.551+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52936 #1021 (14 connections now open)
Jul  1 19:23:50 my-server mongod.27017[246613]: 2022-07-01T19:23:50.551+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52938 #1022 (15 connections now open)
Jul  1 19:23:50 my-server mongod.27017[246613]: 2022-07-01T19:23:50.553+0000 I  NETWORK  [conn1021] received client metadata from 127.0.0.1:52936 conn1021: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:50 my-server mongod.27017[246613]: 2022-07-01T19:23:50.553+0000 I  NETWORK  [conn1022] received client metadata from 127.0.0.1:52938 conn1022: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:51 my-server mongod.27017[246613]: 2022-07-01T19:23:51.945+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52940 #1023 (16 connections now open)
Jul  1 19:23:51 my-server mongod.27017[246613]: 2022-07-01T19:23:51.950+0000 I  NETWORK  [conn1023] received client metadata from 127.0.0.1:52940 conn1023: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.896+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52942 #1024 (17 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.897+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52944 #1025 (18 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.897+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52946 #1026 (19 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.897+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52948 #1027 (20 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.897+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52952 #1028 (21 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.897+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52956 #1029 (22 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.897+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52958 #1030 (23 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.897+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52960 #1031 (24 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.898+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52962 #1032 (25 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.898+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52964 #1033 (26 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.898+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52966 #1034 (27 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.898+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52968 #1035 (28 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.898+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52970 #1036 (29 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.898+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52972 #1037 (30 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.898+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52974 #1038 (31 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.898+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52976 #1039 (32 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.898+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52978 #1040 (33 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.899+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52980 #1041 (34 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.899+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52984 #1042 (35 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.899+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52986 #1043 (36 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.902+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52988 #1044 (37 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.903+0000 I  NETWORK  [listener] connection accepted from 127.0.0.1:52990 #1045 (38 connections now open)
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.904+0000 I  NETWORK  [conn1026] received client metadata from 127.0.0.1:52946 conn1026: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.904+0000 I  NETWORK  [conn1027] received client metadata from 127.0.0.1:52948 conn1027: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.905+0000 I  NETWORK  [conn1028] received client metadata from 127.0.0.1:52952 conn1028: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.906+0000 I  NETWORK  [conn1029] received client metadata from 127.0.0.1:52956 conn1029: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.906+0000 I  NETWORK  [conn1030] received client metadata from 127.0.0.1:52958 conn1030: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.907+0000 I  NETWORK  [conn1025] received client metadata from 127.0.0.1:52944 conn1025: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.907+0000 I  NETWORK  [conn1031] received client metadata from 127.0.0.1:52960 conn1031: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.908+0000 I  NETWORK  [conn1024] received client metadata from 127.0.0.1:52942 conn1024: { driver: { name: "nodejs", version: "3.6.10" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.908+0000 I  NETWORK  [conn1032] received client metadata from 127.0.0.1:52962 conn1032: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.909+0000 I  NETWORK  [conn1033] received client metadata from 127.0.0.1:52964 conn1033: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.910+0000 I  NETWORK  [conn1034] received client metadata from 127.0.0.1:52966 conn1034: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.910+0000 I  NETWORK  [conn1035] received client metadata from 127.0.0.1:52968 conn1035: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.911+0000 I  NETWORK  [conn1036] received client metadata from 127.0.0.1:52970 conn1036: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.911+0000 I  NETWORK  [conn1037] received client metadata from 127.0.0.1:52972 conn1037: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.912+0000 I  NETWORK  [conn1038] received client metadata from 127.0.0.1:52974 conn1038: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.913+0000 I  NETWORK  [conn1039] received client metadata from 127.0.0.1:52976 conn1039: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.913+0000 I  NETWORK  [conn1040] received client metadata from 127.0.0.1:52978 conn1040: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.914+0000 I  NETWORK  [conn1041] received client metadata from 127.0.0.1:52980 conn1041: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.914+0000 I  NETWORK  [conn1042] received client metadata from 127.0.0.1:52984 conn1042: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.915+0000 I  NETWORK  [conn1043] received client metadata from 127.0.0.1:52986 conn1043: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.915+0000 I  NETWORK  [conn1044] received client metadata from 127.0.0.1:52988 conn1044: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:52 my-server mongod.27017[246613]: 2022-07-01T19:23:52.916+0000 I  NETWORK  [conn1045] received client metadata from 127.0.0.1:52990 conn1045: { driver: { name: "nodejs", version: "3.7.3" }, os: { type: "Linux", name: "linux", architecture: "x64", version: "5.13.0-1028-aws" }, platform: "'Node.js v14.18.3, LE (unified)" }
Jul  1 19:23:56 my-server rocketchat-server.rocketchat-server[252277]: LocalStore: store created at
Jul  1 19:23:56 my-server rocketchat-server.rocketchat-server[252277]: message repeated 2 times: [ LocalStore: store created at]
Jul  1 19:23:57 my-server rocketchat-server.rocketchat-server[252277]: MessageType.render is deprecated. Use MessageType.message instead. livechat_webrtc_video_call
Jul  1 19:23:58 my-server rocketchat-server.rocketchat-server[252277]: {"level":40,"time":"2022-07-01T19:23:58.025Z","pid":252277,"hostname":"my-server.my-domain.com","name":"VoIPService","msg":"Voip is not enabled. Cant start the service"}
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]: {"level":40,"time":"2022-07-01T19:24:00.163Z","pid":252277,"hostname":"my-server.my-domain.com","name":"VoIPService","msg":"VoIP service already stopped"}
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]: Error occurred:  Error: 139831247652736:error:1408F10B:SSL routines:ssl3_get_record:wrong version number:../deps/openssl/openssl/ssl/record/ssl3_record.c:332:
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at Socket.ondata (internal/js_stream_socket.js:77:22)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at Socket.emit (events.js:400:28)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at Socket.emit (domain.js:475:12)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at addChunk (internal/streams/readable.js:293:12)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at readableAddChunk (internal/streams/readable.js:267:9)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at Socket.Readable.push (internal/streams/readable.js:206:10)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at TCP.onStreamRead (internal/stream_base_commons.js:188:23)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at TCP.callbackTrampoline (internal/async_hooks.js:130:17) {
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:   library: 'SSL routines',
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:   function: 'ssl3_get_record',
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:   reason: 'wrong version number',
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:   code: 'ERR_SSL_WRONG_VERSION_NUMBER',
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:   source: 'socket'
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]: }
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]: meteor://💻app/app/app.js:208688
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:       throw err;
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:       ^
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]: Error: 139831247652736:error:1408F10B:SSL routines:ssl3_get_record:wrong version number:../deps/openssl/openssl/ssl/record/ssl3_record.c:332:
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at Socket.ondata (internal/js_stream_socket.js:77:22)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at Socket.emit (events.js:400:28)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at Socket.emit (domain.js:475:12)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at addChunk (internal/streams/readable.js:293:12)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at readableAddChunk (internal/streams/readable.js:267:9)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at Socket.Readable.push (internal/streams/readable.js:206:10)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at TCP.onStreamRead (internal/stream_base_commons.js:188:23)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:     at TCP.callbackTrampoline (internal/async_hooks.js:130:17) {
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:   library: 'SSL routines',
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:   function: 'ssl3_get_record',
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:   reason: 'wrong version number',
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:   code: 'ERR_SSL_WRONG_VERSION_NUMBER',
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]:   source: 'socket'
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252277]: }
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.763+0000 I  NETWORK  [conn1045] end connection 127.0.0.1:52990 (37 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.763+0000 I  NETWORK  [conn1029] end connection 127.0.0.1:52956 (36 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.763+0000 I  NETWORK  [conn1027] end connection 127.0.0.1:52948 (35 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.764+0000 I  NETWORK  [conn1023] end connection 127.0.0.1:52940 (34 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.764+0000 I  NETWORK  [conn1022] end connection 127.0.0.1:52938 (33 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.764+0000 I  NETWORK  [conn1028] end connection 127.0.0.1:52952 (32 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.764+0000 I  NETWORK  [conn1038] end connection 127.0.0.1:52974 (31 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.765+0000 I  NETWORK  [conn1036] end connection 127.0.0.1:52970 (30 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.765+0000 I  NETWORK  [conn1031] end connection 127.0.0.1:52960 (29 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.766+0000 I  NETWORK  [conn1044] end connection 127.0.0.1:52988 (28 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.766+0000 I  NETWORK  [conn1037] end connection 127.0.0.1:52972 (27 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.766+0000 I  NETWORK  [conn1040] end connection 127.0.0.1:52978 (26 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.766+0000 I  NETWORK  [conn1042] end connection 127.0.0.1:52984 (25 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.767+0000 I  NETWORK  [conn1039] end connection 127.0.0.1:52976 (24 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.767+0000 I  NETWORK  [conn1043] end connection 127.0.0.1:52986 (23 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.767+0000 I  NETWORK  [conn1041] end connection 127.0.0.1:52980 (22 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.767+0000 I  NETWORK  [conn1030] end connection 127.0.0.1:52958 (21 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.767+0000 I  NETWORK  [conn1032] end connection 127.0.0.1:52962 (20 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.767+0000 I  NETWORK  [conn1026] end connection 127.0.0.1:52946 (19 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.767+0000 I  NETWORK  [conn1024] end connection 127.0.0.1:52942 (18 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.767+0000 I  NETWORK  [conn1025] end connection 127.0.0.1:52944 (17 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.767+0000 I  NETWORK  [conn1034] end connection 127.0.0.1:52966 (16 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.768+0000 I  NETWORK  [conn1019] end connection 127.0.0.1:52932 (15 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.768+0000 I  NETWORK  [conn1021] end connection 127.0.0.1:52936 (14 connections now open)
Jul  1 19:24:00 my-server mongod.27017[246613]: 2022-07-01T19:24:00.768+0000 I  NETWORK  [conn1020] end connection 127.0.0.1:52934 (13 connections now open)
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252344]: pkill: pidfile not valid
Jul  1 19:24:00 my-server rocketchat-server.rocketchat-server[252344]: Try `pkill --help' for more information.
Jul  1 19:24:00 my-server systemd[1]: snap.rocketchat-server.rocketchat-server.service: Control process exited, code=exited, status=1/FAILURE
Jul  1 19:24:00 my-server systemd[1]: snap.rocketchat-server.rocketchat-server.service: Failed with result 'exit-code'.
Jul  1 19:24:01 my-server systemd[1]: snap.rocketchat-server.rocketchat-server.service: Scheduled restart job, restart counter is at 1.
Jul  1 19:24:01 my-server systemd[1]: Stopped Service for snap application rocketchat-server.rocketchat-server.

I can’t figure out why I got this ERR_SSL_WRONG_VERSION_NUMBER error.

I suspect the previous error to be the source of the issue:

MessageType.render is deprecated. Use MessageType.message instead. livechat_webrtc_video_call
{"level":40,"time":"2022-07-01T19:23:58.025Z","pid":252277,"hostname":"my-server.my-domain.com","name":"VoIPService","msg":"Voip is not enabled. Cant start the service"}
{"level":40,"time":"2022-07-01T19:24:00.163Z","pid":252277,"hostname":"my-server.my-domain.com","name":"VoIPService","msg":"VoIP service already stopped"}

But I checked the settings in MongoDB, Livechat is disabled, WebRTC is disabled, VoIP is disabled, ForceSSL is disabled… so I don’t know why I got this message.

Any suggestion will be welcome.

Thank you.

2

Hey Guys, i´ve got the same problem…
i would like to update the same snap versions but get the following error

Jul 04 14:38:32 chat rocketchat-server.rocketchat-server[7156]: Error creating indexes for integration_history MongoError: Index with name: _updatedAt_1 already exists with different options

Rocket.Chat Server Version 3.18.7
MongoDB Version : 3.6.14
NodeJS Version : 12.22.1 - 64x

Who can help us… :confounded:
Thanks!

3

Hello.

You have to drop the indexes manually, connecting to mongo and running these commands:

db.rocketchat_nps_vote.dropIndexes()
db.users.dropIndexes()
db.rocketchat_room.dropIndexes()
db.rocketchat_message.dropIndexes()
db.rocketchat_integration_history.dropIndexes()
db.rocketchat_apps_logs.dropIndexes()

As discussed here: 4.4.0 Upgrade: Error creating index: users -> { bio: 1 } · Issue #24347 · RocketChat/Rocket.Chat · GitHub

This said, you will encouter other issues during this upgrade (trust me, you will!), like the "numRequestsAllowed’ error and if you are unlucky like me, you will alsso be stuck on this SSL error.

In my case, I reverted back to 3.18.7 cause it looks like it already fixed cve-2022-32211.

Another solution seems to upgrade first to 4.6 and then to 4.8, as stated here "numRequestsAllowed" property in rateLimiter not set after upgrade from 3.x to 4.x · Issue #26089 · RocketChat/Rocket.Chat · GitHub but I did not tried this yet.

Good luck!

1 Like