SSL routines Error: ERR_SSL_WRONG_VERSION_NUMBER

Community Support
#1

Description

Server Setup Information

  • Version of Rocket.Chat Server: working: 4.0.0 → update to 4.3.3 or higher
  • Operating System: Ubuntu 20.04.4 LTS
  • Deployment Method: tar/etc
  • Number of Running Instances: 1
  • DB Replicaset Oplog: rs01
  • NodeJS Version: v14.19.3
  • MongoDB Version: v4.4.1
  • Proxy: nginx
  • Firewalls involved: no

Problem:

I would like to update my Rocket.Chat Server to 4.3.3. or higher. I made an Backup with mongodump and restore it successfully with mongorestore.

As soon as I start the Rocketchat service it gives me this error:

Jun 07 11:44:17 chat-prod rocketchat[2988]:     at TCP.onStreamRead (internal/stream_base_commons.js:188:23)
Jun 07 11:44:17 chat-prod rocketchat[2988]:     at TCP.callbackTrampoline (internal/async_hooks.js:130:17) {
Jun 07 11:44:17 chat rocketchat[2988]:   library: 'SSL routines',
Jun 07 11:44:17 chat rocketchat[2988]:   function: 'ssl3_get_record',
Jun 07 11:44:17 chat rocketchat[2988]:   reason: 'wrong version number',
Jun 07 11:44:17 chat rocketchat[2988]:   code: 'ERR_SSL_WRONG_VERSION_NUMBER',
Jun 07 11:44:17 chat rocketchat[2988]:   source: 'socket'
Jun 07 11:44:17 chat rocketchat[2988]: }
Jun 07 11:44:17 chat systemd[1]: rocketchat.service: Main process exited, code=exited, status=1/FAILURE
Jun 07 11:44:17 chat-prod systemd[1]: rocketchat.service: Failed with result 'exit-code'.

Nginx: /etc/nginx/ssl.conf (default):

ssl_protocols TLSv1 TLSv1.1 TLSv1.2; ....

I’am not using the SMTP E-Mail Function, so here are the default settings.