Unread message counter/icon won't go away


The unread message notification won’t disappear in the top left corner in the desktop Rocket Chat app. It shows ‘1’. See the screenshot below. But as you can see in the same screenshot, there are no unread messages in our ‘general’ channel, or my direct message thread.

I’ve tried rebooting the Rocket Chat server, exiting the program, re-opening it, but it just keeps showing that there is 1 unread message.

If I connect via webpage, it correctly is not showing any unread messages.

I believe I even uninstalled and re-installed the Rocket Chat desktop application. My OS is Windows 11 Pro.

Oh, and the little Desktop Tray Icon shows the red circle/dot too.

Server Setup Information

  • Version of Rocket.Chat Server: 6.5.3
  • Operating System: Ubuntu Server 22.04.3 LTS
  • Deployment Method: Docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: ?
  • NodeJS Version: 14.21.3
  • MongoDB Version: 5.0.23
  • Proxy: None
  • Firewalls involved: None

Any additional Information