Description So, i found references to this error on multiple posts and sites, but nothing described there actually helps so maybe with a new version it needs a new fix? I tried to setup push notifictaions for the rocket chat mobile app to use it with our team. I have registered our selfhosted serv…

Hi! I found this thread here on forums that may help you: [image] PUSH notification stop working! Community Support Description Can somebody explain me clearly how to setup PUSH notifications? I gave up now(( There are no problems with PUSH notifications in September 20…

Hi @dudanogueira thanks for the link, bt as i have said in my post i have already tried to log out and in again multiple times on mobile, including reinstalling the app :frowning: Sadly nothing seemed to help for now

So, after a few reinstalls of the RocketChat App on my iPhone i now get a success message if i try to send a test notification. Sadly no notification ever arrives on my phone. Seems like i fixed one thing just to run into more problems :confused:

Also experiencing this problem. [Screenshot from 2024-01-02 08-38-02] And the push test: [Screenshot from 2024-01-02 08-39-21] And the no tokens: [Screenshot from 2024-01-02 08-39-46] What to do? I was logged in to rocketchat on my phone (Apple/iOS 17.1.2) at the time

did you enter the token in the “connectivity services” tab?

Still having the same problem. It seems to be supported as in the cloud panel show 10k push notifications available. But this error is always happening. Anyone have any idea how to solve that for new implementation? Btw I’m using docker and already tried to change the image but the problems persists…

Unable to send push notifications (There are no Tokens for this user)

Community Support

dudanogueira September 29, 2021, 6:42pm 2

Hi!

I found this thread here on forums that may help you:

Topic		Replies	Views
PUSH notification stop working! Community Support	6	5389	March 28, 2021
Push notification not working Mobile Apps	0	538	February 15, 2024
Mobile push notification is note working Community Support android , mobile , docker	6	94	March 4, 2026
Whitelabel app - there are no tokens for this user - android Development mobile	2	1594	June 16, 2021
Push Notification cannot be enabled Community Support	1	788	November 23, 2020

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Unable to send push notifications (There are no Tokens for this user)

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