Trying to migrate from RPi to Ubuntu cloud instance?

Description

Hi there! I’m trying to migrate our Rocket.Chat server from a Raspberry Pi to an Ubuntu cloud instance I’m running on Linode. I followed these steps to back up the server on the RPi, and then restore that data on the cloud instance, but I ran into an error. One thing that I notice is that the snap for arm seems to be woefully out of date compared to the snap on amd64 . Is this the problem? Can anyone take a look and help me diagnose, and help me with how to proceed?

Server Setup Information

  • Version of Rocket.Chat Server: 1.0.3 (according to snap list ) / 2.1.1 (according to snap list )
  • Operating System: Raspbian 10 (Buster) / Ubuntu 18.04.3 LTS
  • Deployment Method: snap / snap
  • Number of Running Instances: 2 (one on RPi, one in cloud)
  • DB Replicaset Oplog: ?
  • NodeJS Version: ?
  • MongoDB Version: ?
  • Proxy: The RPi uses Pagekite. The cloud server uses no proxy.
  • Firewalls involved: n/a

Any additional Information

On the Raspberry Pi, this was the console output when generating the backup:

pi@rocketchat:~ $ sudo snap run rocketchat-server.backupdb

ERROR: ld.so: object ‘/usr/lib/arm-linux-gnueabihf/libarmmem-{PLATFORM}.so' from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored. ERROR: ld.so: object '/usr/lib/arm-linux-gnueabihf/libarmmem-{PLATFORM}.so’ from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored.
ERROR: ld.so: object ‘/usr/lib/arm-linux-gnueabihf/libarmmem-{PLATFORM}.so' from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored. ERROR: ld.so: object '/usr/lib/arm-linux-gnueabihf/libarmmem-{PLATFORM}.so’ from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored.
ERROR: ld.so: object ‘/usr/lib/arm-linux-gnueabihf/libarmmem-{PLATFORM}.so' from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored. ERROR: ld.so: object '/usr/lib/arm-linux-gnueabihf/libarmmem-{PLATFORM}.so’ from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored.
ERROR: ld.so: object ‘/usr/lib/arm-linux-gnueabihf/libarmmem-{PLATFORM}.so' from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored. 2019-11-22T20:56:45.970-0500 writing parties.system.indexes to 2019-11-22T20:56:45.980-0500 done dumping parties.system.indexes (239 documents) 2019-11-22T20:56:45.982-0500 writing parties.rocketchat_statistics to 2019-11-22T20:56:45.983-0500 writing parties.rocketchat_message to 2019-11-22T20:56:45.985-0500 writing parties.rocketchat_sessions to 2019-11-22T20:56:45.985-0500 writing parties.rocketchat_settings to 2019-11-22T20:56:46.085-0500 done dumping parties.rocketchat_settings (794 documents) 2019-11-22T20:56:46.086-0500 writing parties.rocketchat_uploads.chunks to 2019-11-22T20:56:46.149-0500 done dumping parties.rocketchat_sessions (1014 documents) 2019-11-22T20:56:46.149-0500 writing parties.rocketchat_uploads to 2019-11-22T20:56:46.189-0500 done dumping parties.rocketchat_uploads (326 documents) 2019-11-22T20:56:46.190-0500 writing parties.rocketchat_uploads.files to 2019-11-22T20:56:46.249-0500 done dumping parties.rocketchat_uploads.files (317 documents) 2019-11-22T20:56:46.250-0500 writing parties.rocketchat_cron_history to 2019-11-22T20:56:46.264-0500 done dumping parties.rocketchat_cron_history (288 documents) 2019-11-22T20:56:46.265-0500 writing parties.rocketchat__trash to 2019-11-22T20:56:46.696-0500 done dumping parties.rocketchat_message (2929 documents) 2019-11-22T20:56:46.697-0500 writing parties.rocketchat_permissions to 2019-11-22T20:56:46.707-0500 done dumping parties.rocketchat_permissions (91 documents) 2019-11-22T20:56:46.712-0500 writing parties.rocketchat_oembed_cache to 2019-11-22T20:56:48.111-0500 done dumping parties.rocketchat__trash (122 documents) 2019-11-22T20:56:48.111-0500 writing parties.custom_emoji.chunks to 2019-11-22T20:56:48.400-0500 done dumping parties.custom_emoji.chunks (74 documents) 2019-11-22T20:56:48.401-0500 writing parties.custom_emoji.files to 2019-11-22T20:56:48.406-0500 done dumping parties.custom_emoji.files (72 documents) 2019-11-22T20:56:48.407-0500 writing parties.rocketchat_custom_emoji to 2019-11-22T20:56:48.412-0500 done dumping parties.rocketchat_custom_emoji (71 documents) 2019-11-22T20:56:48.413-0500 writing parties.rocketchat_subscription to 2019-11-22T20:56:48.428-0500 done dumping parties.rocketchat_subscription (51 documents) 2019-11-22T20:56:48.429-0500 writing parties.rocketchat_room to 2019-11-22T20:56:48.438-0500 done dumping parties.rocketchat_room (18 documents) 2019-11-22T20:56:48.439-0500 writing parties.rocketchat_roles to 2019-11-22T20:56:48.441-0500 done dumping parties.rocketchat_roles (11 documents) 2019-11-22T20:56:48.442-0500 writing parties.ufsTokens to 2019-11-22T20:56:48.456-0500 done dumping parties.ufsTokens (9 documents) 2019-11-22T20:56:48.457-0500 writing parties.users to 2019-11-22T20:56:48.462-0500 done dumping parties.users (7 documents) 2019-11-22T20:56:48.462-0500 writing parties.rocketchat_avatars.chunks to 2019-11-22T20:56:48.465-0500 done dumping parties.rocketchat_avatars.chunks (7 documents) 2019-11-22T20:56:48.466-0500 writing parties.rocketchat_livechat_office_hour to 2019-11-22T20:56:48.485-0500 done dumping parties.rocketchat_livechat_office_hour (7 documents) 2019-11-22T20:56:48.485-0500 writing parties.rocketchat_avatars.files to 2019-11-22T20:56:48.488-0500 done dumping parties.rocketchat_avatars.files (7 documents) 2019-11-22T20:56:48.488-0500 writing parties.rocketchat_avatars to 2019-11-22T20:56:48.490-0500 done dumping parties.rocketchat_avatars (7 documents) 2019-11-22T20:56:48.491-0500 writing parties._raix_push_app_tokens to 2019-11-22T20:56:48.507-0500 done dumping parties._raix_push_app_tokens (6 documents) 2019-11-22T20:56:48.507-0500 writing parties.rocketchat_federation_keys to 2019-11-22T20:56:48.509-0500 done dumping parties.rocketchat_federation_keys (3 documents) 2019-11-22T20:56:48.510-0500 writing parties.rocketchat_oauth_apps to 2019-11-22T20:56:48.513-0500 done dumping parties.rocketchat_oauth_apps (1 document) 2019-11-22T20:56:48.514-0500 writing parties.usersSessions to 2019-11-22T20:56:48.516-0500 done dumping parties.usersSessions (1 document) 2019-11-22T20:56:48.516-0500 writing parties.migrations to 2019-11-22T20:56:48.519-0500 done dumping parties.migrations (1 document) 2019-11-22T20:56:48.520-0500 writing parties.instances to 2019-11-22T20:56:48.522-0500 done dumping parties.instances (1 document) 2019-11-22T20:56:48.522-0500 writing parties.rocketchat_reports to 2019-11-22T20:56:48.543-0500 done dumping parties.rocketchat_reports (0 documents) 2019-11-22T20:56:48.544-0500 writing parties.rocketchat_livechat_department_agents to 2019-11-22T20:56:48.563-0500 done dumping parties.rocketchat_livechat_department_agents (0 documents) 2019-11-22T20:56:48.564-0500 writing parties.rocketchat_livechat_trigger to 2019-11-22T20:56:48.571-0500 done dumping parties.rocketchat_livechat_trigger (0 documents) 2019-11-22T20:56:48.572-0500 writing parties.rocketchat_integrations to 2019-11-22T20:56:48.573-0500 done dumping parties.rocketchat_integrations (0 documents) 2019-11-22T20:56:48.574-0500 writing parties.rocketchat_livechat_department to 2019-11-22T20:56:48.588-0500 done dumping parties.rocketchat_livechat_department (0 documents) 2019-11-22T20:56:48.589-0500 writing parties.rocketchat_custom_sounds to 2019-11-22T20:56:48.591-0500 done dumping parties.rocketchat_custom_sounds (0 documents) 2019-11-22T20:56:48.592-0500 writing parties._raix_push_notifications to 2019-11-22T20:56:48.593-0500 done dumping parties._raix_push_notifications (0 documents) 2019-11-22T20:56:48.594-0500 writing parties.rocketchat_webdav_accounts to 2019-11-22T20:56:48.609-0500 done dumping parties.rocketchat_webdav_accounts (0 documents) 2019-11-22T20:56:48.610-0500 writing parties.rocketchat_livechat_page_visited to 2019-11-22T20:56:48.625-0500 done dumping parties.rocketchat_livechat_page_visited (0 documents) 2019-11-22T20:56:48.626-0500 writing parties.rocketchat_federation_peers to 2019-11-22T20:56:48.628-0500 done dumping parties.rocketchat_federation_peers (0 documents) 2019-11-22T20:56:48.628-0500 writing parties.meteor_oauth_pendingRequestTokens to 2019-11-22T20:56:48.649-0500 done dumping parties.meteor_oauth_pendingRequestTokens (0 documents) 2019-11-22T20:56:48.649-0500 writing parties.rocketchat_smarsh_history to 2019-11-22T20:56:48.672-0500 done dumping parties.rocketchat_smarsh_history (0 documents) 2019-11-22T20:56:48.673-0500 writing parties.rocketchat_message_read_receipt to 2019-11-22T20:56:48.702-0500 done dumping parties.rocketchat_message_read_receipt (0 documents) 2019-11-22T20:56:48.702-0500 writing parties.rocketchat_apps_persistence to 2019-11-22T20:56:48.719-0500 done dumping parties.rocketchat_apps_persistence (0 documents) 2019-11-22T20:56:48.719-0500 writing parties.rocketchat_integration_history to 2019-11-22T20:56:48.734-0500 done dumping parties.rocketchat_integration_history (0 documents) 2019-11-22T20:56:48.735-0500 writing parties.rocketchat_import to 2019-11-22T20:56:48.737-0500 done dumping parties.rocketchat_import (0 documents) 2019-11-22T20:56:48.738-0500 writing parties.rocketchat_livechat_external_message to 2019-11-22T20:56:48.757-0500 done dumping parties.rocketchat_livechat_external_message (0 documents) 2019-11-22T20:56:48.758-0500 writing parties.rocketchat_livechat_inquiry to 2019-11-22T20:56:48.774-0500 done dumping parties.rocketchat_livechat_inquiry (0 documents) 2019-11-22T20:56:48.775-0500 writing parties.meteor_oauth_pendingCredentials to 2019-11-22T20:56:48.789-0500 done dumping parties.meteor_oauth_pendingCredentials (0 documents) 2019-11-22T20:56:48.789-0500 writing parties.rocketchat_livechat_custom_field to 2019-11-22T20:56:48.797-0500 done dumping parties.rocketchat_livechat_custom_field (0 documents) 2019-11-22T20:56:48.797-0500 writing parties.rocketchat_export_operations to 2019-11-22T20:56:48.811-0500 done dumping parties.rocketchat_export_operations (0 documents) 2019-11-22T20:56:48.812-0500 writing parties.rocketchat_federation_events to 2019-11-22T20:56:48.827-0500 done dumping parties.rocketchat_federation_events (0 documents) 2019-11-22T20:56:48.828-0500 writing parties.rocketchat_apps to 2019-11-22T20:56:48.830-0500 done dumping parties.rocketchat_apps (0 documents) 2019-11-22T20:56:48.830-0500 writing parties.rocketchat_federation_dns_cache to 2019-11-22T20:56:48.845-0500 done dumping parties.rocketchat_federation_dns_cache (0 documents) 2019-11-22T20:56:48.846-0500 writing parties.rocketchat_user_data_files to 2019-11-22T20:56:48.871-0500 done dumping parties.rocketchat_user_data_files (0 documents) 2019-11-22T20:56:48.871-0500 writing parties.meteor_accounts_loginServiceConfiguration to 2019-11-22T20:56:48.873-0500 done dumping parties.meteor_accounts_loginServiceConfiguration (0 documents) 2019-11-22T20:56:48.874-0500 writing parties.rocketchat_livechat_visitor to 2019-11-22T20:56:48.889-0500 done dumping parties.rocketchat_livechat_visitor (0 documents) 2019-11-22T20:56:48.890-0500 writing parties.rocketchat_credential_tokens to 2019-11-22T20:56:48.902-0500 done dumping parties.rocketchat_credential_tokens (0 documents) 2019-11-22T20:56:48.903-0500 writing parties.rocketchat_apps_logs to 2019-11-22T20:56:48.914-0500 done dumping parties.rocketchat_apps_logs (0 documents) 2019-11-22T20:56:48.983-0500 [#.......................] parties.rocketchat_statistics 101/1568 (6.4%) 2019-11-22T20:56:48.983-0500 [####....................] parties.rocketchat_uploads.chunks 147/717 (20.5%) 2019-11-22T20:56:48.984-0500 [############............] parties.rocketchat_oembed_cache 46/85 (54.1%) 2019-11-22T20:56:48.984-0500 2019-11-22T20:56:49.033-0500 [########################] parties.rocketchat_oembed_cache 85/85 (100.0%) 2019-11-22T20:56:49.033-0500 done dumping parties.rocketchat_oembed_cache (85 documents) 2019-11-22T20:56:50.575-0500 [########################] parties.rocketchat_statistics 1568/1568 (100.0%) 2019-11-22T20:56:50.575-0500 done dumping parties.rocketchat_statistics (1568 documents) 2019-11-22T20:56:51.983-0500 [##########..............] parties.rocketchat_uploads.chunks 322/717 (44.9%) 2019-11-22T20:56:54.982-0500 [############............] parties.rocketchat_uploads.chunks 387/717 (54.0%) 2019-11-22T20:56:57.983-0500 [################........] parties.rocketchat_uploads.chunks 490/717 (68.3%) 2019-11-22T20:57:00.982-0500 [################........] parties.rocketchat_uploads.chunks 490/717 (68.3%) 2019-11-22T20:57:03.351-0500 [########################] parties.rocketchat_uploads.chunks 717/717 (100.0%) 2019-11-22T20:57:03.351-0500 done dumping parties.rocketchat_uploads.chunks (717 documents) ERROR: ld.so: object '/usr/lib/arm-linux-gnueabihf/libarmmem-{PLATFORM}.so’ from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored.
tar: Removing leading `/’ from member names
/var/snap/rocketchat-server/1375/dump/
/var/snap/rocketchat-server/1375/dump/parties/
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.files.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_roles.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_peers.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_settings.bson
ERROR: ld.so: object ‘/usr/lib/arm-linux-gnueabihf/libarmmem-${PLATFORM}.so’ from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored.
/var/snap/rocketchat-server/1375/dump/parties/_raix_push_notifications.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_sessions.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps_persistence.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps_logs.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.chunks.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_department_agents.bson
/var/snap/rocketchat-server/1375/dump/parties/ufsTokens.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_credential_tokens.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_message.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.files.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.files.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_page_visited.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_dns_cache.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/meteor_accounts_loginServiceConfiguration.bson
/var/snap/rocketchat-server/1375/dump/parties/meteor_oauth_pendingRequestTokens.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_visitor.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_inquiry.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_trigger.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_settings.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_page_visited.bson
/var/snap/rocketchat-server/1375/dump/parties/usersSessions.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_visitor.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_keys.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_custom_field.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_message_read_receipt.bson
/var/snap/rocketchat-server/1375/dump/parties/custom_emoji.chunks.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/instances.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_custom_field.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_permissions.bson
/var/snap/rocketchat-server/1375/dump/parties/system.indexes.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_sessions.bson
/var/snap/rocketchat-server/1375/dump/parties/meteor_oauth_pendingCredentials.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_export_operations.bson
/var/snap/rocketchat-server/1375/dump/parties/custom_emoji.files.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.files.bson
/var/snap/rocketchat-server/1375/dump/parties/meteor_oauth_pendingRequestTokens.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_reports.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_subscription.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_oembed_cache.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_statistics.bson
/var/snap/rocketchat-server/1375/dump/parties/users.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_custom_emoji.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_webdav_accounts.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_oembed_cache.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_cron_history.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_oauth_apps.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_department_agents.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_roles.bson
/var/snap/rocketchat-server/1375/dump/parties/users.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/_raix_push_notifications.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_room.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_custom_sounds.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_office_hour.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps_persistence.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_user_data_files.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_room.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_statistics.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat__trash.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_permissions.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps_logs.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat__trash.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_export_operations.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_smarsh_history.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_import.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_smarsh_history.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_office_hour.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_credential_tokens.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_user_data_files.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_trigger.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_cron_history.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_import.bson
/var/snap/rocketchat-server/1375/dump/parties/migrations.bson
/var/snap/rocketchat-server/1375/dump/parties/instances.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_department.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.chunks.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_events.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/usersSessions.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/custom_emoji.files.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_inquiry.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_message.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.chunks.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/ufsTokens.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/_raix_push_app_tokens.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_keys.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/custom_emoji.chunks.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_oauth_apps.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_integration_history.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_events.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_custom_emoji.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.chunks.bson
/var/snap/rocketchat-server/1375/dump/parties/_raix_push_app_tokens.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_custom_sounds.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/meteor_accounts_loginServiceConfiguration.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_dns_cache.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_department.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_subscription.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_external_message.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_webdav_accounts.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_external_message.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_reports.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/migrations.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_integrations.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_peers.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/meteor_oauth_pendingCredentials.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_message_read_receipt.metadata.json
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_integrations.bson
/var/snap/rocketchat-server/1375/dump/parties/rocketchat_integration_history.metadata.json
A backup of your data can be found at /var/snap/rocketchat-server/1375/backup.tgz

When I tried to restore the backup data on the cloud instance, it failed and generated a log. I’ll post this in a reply on this thread (as it puts this post over the character limit)

Here is the log generated when the data restore on the cloud instance failed:

Extracting backup file with “tar --no-same-owner --overwrite -xzvf /var/snap/rocketchat-server/common/backup.tgz”
var/snap/rocketchat-server/1375/dump/
var/snap/rocketchat-server/1375/dump/parties/
var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.files.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_roles.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_peers.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_settings.bson
var/snap/rocketchat-server/1375/dump/parties/_raix_push_notifications.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_sessions.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps_persistence.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps_logs.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.chunks.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_department_agents.bson
var/snap/rocketchat-server/1375/dump/parties/ufsTokens.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_credential_tokens.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_message.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.files.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.files.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_page_visited.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_dns_cache.metadata.json
var/snap/rocketchat-server/1375/dump/parties/meteor_accounts_loginServiceConfiguration.bson
var/snap/rocketchat-server/1375/dump/parties/meteor_oauth_pendingRequestTokens.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_visitor.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_inquiry.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_trigger.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_settings.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_page_visited.bson
var/snap/rocketchat-server/1375/dump/parties/usersSessions.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_visitor.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_keys.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_custom_field.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_message_read_receipt.bson
var/snap/rocketchat-server/1375/dump/parties/custom_emoji.chunks.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.metadata.json
var/snap/rocketchat-server/1375/dump/parties/instances.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_custom_field.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_permissions.bson
var/snap/rocketchat-server/1375/dump/parties/system.indexes.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_sessions.bson
var/snap/rocketchat-server/1375/dump/parties/meteor_oauth_pendingCredentials.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_export_operations.bson
var/snap/rocketchat-server/1375/dump/parties/custom_emoji.files.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.files.bson
var/snap/rocketchat-server/1375/dump/parties/meteor_oauth_pendingRequestTokens.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_reports.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_subscription.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_oembed_cache.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_statistics.bson
var/snap/rocketchat-server/1375/dump/parties/users.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_custom_emoji.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_webdav_accounts.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_oembed_cache.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_cron_history.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_oauth_apps.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_department_agents.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_roles.bson
var/snap/rocketchat-server/1375/dump/parties/users.metadata.json
var/snap/rocketchat-server/1375/dump/parties/_raix_push_notifications.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_room.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_custom_sounds.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_office_hour.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps_persistence.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_user_data_files.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_room.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_statistics.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat__trash.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_permissions.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_apps_logs.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat__trash.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_export_operations.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_smarsh_history.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_import.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_smarsh_history.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_office_hour.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_credential_tokens.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_user_data_files.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_trigger.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_cron_history.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_import.bson
var/snap/rocketchat-server/1375/dump/parties/migrations.bson
var/snap/rocketchat-server/1375/dump/parties/instances.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_department.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.chunks.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_events.metadata.json
var/snap/rocketchat-server/1375/dump/parties/usersSessions.metadata.json
var/snap/rocketchat-server/1375/dump/parties/custom_emoji.files.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_inquiry.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_message.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_avatars.chunks.metadata.json
var/snap/rocketchat-server/1375/dump/parties/ufsTokens.metadata.json
var/snap/rocketchat-server/1375/dump/parties/_raix_push_app_tokens.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_keys.metadata.json
var/snap/rocketchat-server/1375/dump/parties/custom_emoji.chunks.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_oauth_apps.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_integration_history.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_events.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_custom_emoji.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_uploads.chunks.bson
var/snap/rocketchat-server/1375/dump/parties/_raix_push_app_tokens.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_custom_sounds.metadata.json
var/snap/rocketchat-server/1375/dump/parties/meteor_accounts_loginServiceConfiguration.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_dns_cache.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_department.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_subscription.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_external_message.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_webdav_accounts.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_livechat_external_message.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_reports.metadata.json
var/snap/rocketchat-server/1375/dump/parties/migrations.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_integrations.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_federation_peers.metadata.json
var/snap/rocketchat-server/1375/dump/parties/meteor_oauth_pendingCredentials.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_message_read_receipt.metadata.json
var/snap/rocketchat-server/1375/dump/parties/rocketchat_integrations.bson
var/snap/rocketchat-server/1375/dump/parties/rocketchat_integration_history.metadata.json