Terms Of Service / Privacy Policy for app registration

Rocket.Chat Apps
#1

Hello,

I’ve got an application ready to be published. I’m an individual, my code is open sourced on github, this application does not call any third party API.
Though I still need a TOS and Privacy Policy page to register my publisher.
While I understand the need for Rocket.Chat, I don’t understand legal stuff. I tried to use an online template, but I still can’t figure what to say.

Could you help me?

Kind regards

#2

Hi @mathrb!

Thanks for publish an App in our Marketplace :slight_smile:

I have seen some Apps only pointing to the git repository:

If the source code is available, one can easily audit the code for privacy concerns.

Thanks!

#3

Hi RC-team.
Regarding current topic looks like link to github is enough for TOS and PP.
But I received the conclusion from reviewers:
"Please update your account with valid Terms of Service links and also valid Privacy links. We require these before we can approve the app. "
Could you give me an advice on how to meet current requirements?

cc @bradley.hilton

#4

I am still waiting for a response from our security team but the gist of it is the following:

For privacy policy:

  • You must link somewhere that states what you do with the data
  • If your App uses another service, then you must provide links to that service’s own links (subprocessor type deal)
  • If you don’t handle any data, say that but if someone else does then point to who does
  • If the app is open source, point to the source and let people know they can inspect the code

For terms of service:

  • Same items as above
  • Indicate how support will be handled

These are for free apps and are my suggestions. Paid apps require actual terms and privacy, especially with how support will be provided. If I hear back from the security team and they don’t respond here, I will provide an update.

If you don’t have a place to host the above statements, you can link to a gist with the text for each.

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