RocketChat filling up its storage with Zip files

Community Support
1

Description

After upgrading to version 6.4.6, an unidentified job is creating Zip files for all data, images, etc. which are filling up the storage in the “zipFiles” directory.

I already checked in Mongo the collection for export jobs and it’s empty.

Server Setup Information

  • Version of Rocket.Chat Server:
  • Operating System: Ubuntu 20.04
  • Deployment Method: Docker
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version: 14.21.3
  • MongoDB Version: 4.4.25
  • Proxy: nginx

Any additional Information

I upgraded my RC from 4.8.x to 6.4.6, passing by 5.4.10.

2

Hey, I don’t know whether this truly was the issue, but since I dropped the indexes of the database, this bug stopped happening on my rocket.chat instance.

Does rocketchat throw an error saying something like “couldn’t create index for collection rocketchat_upload” when starting it?

What I did is the following:

  • open a bash inside the container with “docker compose exec -it mongo /bin/bash”
  • start mongosh inside the container with “mongosh”
  • select the database “rocketchat” or whatever you called it with “use rocketchat”
  • drop the indexes with “db.collection.dropIndexes()”. collection is the name of the collection mentioned in the error message.
  • restart rocketchat

Don’t ask me why this fixed it (or maybe something else fixed this bug), but it’s worth giving it a try.