Description
I am trying to associate an agent with Asterisk extension. When I associate the extension I get User not found or is in a Livechat-agent. I see the user in the drop down and I see the extensions. There is no errors in asterisk. I see no log info that is helping me. The user can login and it does have the Livechat-agent role added. The user is from ldap, however I have tried users I created directly. Any help would be great.
- Version of Rocket.Chat Server: 7.10.0
- Operating System: rocky 9
- Deployment Method: docker
- Number of Running Instances:1
- DB Replicaset Oplog:
- NodeJS Version:
- MongoDB Version: 7.0.3
- Proxy: apache
- Firewalls involved: no