Newb in need of assistance

Community Support
1

Description

Complete newb who has been struggling to set up Rocket.Chat for my gaming group. I am looking for guidance for of all things editing my .env file. I’ve been looking for step by step / idiot proof instructions. I am setting it up on Docker for Windows, docker is set up as is MongoDB. I need guidance for of all things how to edit the .env file as it crashes every time I start it and can’t edit it unless it’s up.

Server Setup Information

  • Version of Rocket.Chat Server: Latest version as of 2023-12-18
  • Operating System: Windows 10 Pro
  • Deployment Method: <!-- docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: don’t know
  • NodeJS Version: promise_server.js:218
  • MongoDB Version: 5.0 on Ubuntu
  • Proxy:
  • Firewalls involved:

Any additional Information

I’d love an idiot proof guide.

2

I got it sorted this morning with a docker cp command. Hopefully this works now.

3

Not resolved.

I got the .env file added so that is positive but it still isn’t running.

This is the result of the latest unsuccessful run:

2023-12-22 19:41:41 /app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:218
2023-12-22 19:41:41 throw error;
2023-12-22 19:41:41 ^
2023-12-22 19:41:41
2023-12-22 19:41:41 MongoServerSelectionError: getaddrinfo ENOTFOUND db
2023-12-22 19:41:41 at Timeout._onTimeout (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb/lib/sdam/topology.js:292:38)
2023-12-22 19:41:41 at listOnTimeout (internal/timers.js:557:17)
2023-12-22 19:41:41 at processTimers (internal/timers.js:500:7)
2023-12-22 19:41:41 => awaited here:
2023-12-22 19:41:41 at Function.Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:56:12)
2023-12-22 19:41:41 at new MongoConnection (packages/mongo/mongo_driver.js:213:11)
2023-12-22 19:41:41 at new MongoInternals.RemoteCollectionDriver (packages/mongo/remote_collection_driver.js:9:16)
2023-12-22 19:41:41 at Object. (packages/mongo/remote_collection_driver.js:66:18)
2023-12-22 19:41:41 at Object.defaultRemoteCollectionDriver (packages/underscore.js:784:19)
2023-12-22 19:41:41 at new Collection (packages/mongo/collection.js:127:40)
2023-12-22 19:41:41 at AccountsServer._initializeCollection (packages/accounts-base/accounts_common.js:98:20)
2023-12-22 19:41:41 at new AccountsCommon (packages/accounts-base/accounts_common.js:46:23)
2023-12-22 19:41:41 at new AccountsServer (packages/accounts-base/accounts_server.js:30:5)
2023-12-22 19:41:41 at packages/accounts-base/server_main.js:7:12
2023-12-22 19:41:41 at module (packages/accounts-base/server_main.js:19:31)
2023-12-22 19:41:41 at fileEvaluate (packages/modules-runtime.js:336:7)
2023-12-22 19:41:41 at Module.require (packages/modules-runtime.js:238:14)
2023-12-22 19:41:41 at require (packages/modules-runtime.js:258:21)
2023-12-22 19:41:41 at /app/bundle/programs/server/packages/accounts-base.js:2219:15
2023-12-22 19:41:41 at /app/bundle/programs/server/packages/accounts-base.js:2226:3 {
2023-12-22 19:41:41 reason: TopologyDescription {
2023-12-22 19:41:41 type: ‘Unknown’,
2023-12-22 19:41:41 servers: Map(1) {
2023-12-22 19:41:41 ‘db:27017’ => ServerDescription {
2023-12-22 19:41:41 address: ‘db:27017’,
2023-12-22 19:41:41 type: ‘Unknown’,
2023-12-22 19:41:41 hosts: ,
2023-12-22 19:41:41 passives: ,
2023-12-22 19:41:41 arbiters: ,
2023-12-22 19:41:41 tags: {},
2023-12-22 19:41:41 minWireVersion: 0,
2023-12-22 19:41:41 maxWireVersion: 0,
2023-12-22 19:41:41 roundTripTime: -1,
2023-12-22 19:41:41 lastUpdateTime: 41942901,
2023-12-22 19:41:41 lastWriteDate: 0,
2023-12-22 19:41:41 error: MongoNetworkError: getaddrinfo ENOTFOUND db
2023-12-22 19:41:41 at connectionFailureError (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb/lib/cmap/connect.js:387:20)
2023-12-22 19:41:41 at Socket. (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb/lib/cmap/connect.js:310:22)
2023-12-22 19:41:41 at Object.onceWrapper (events.js:520:26)
2023-12-22 19:41:41 at Socket.emit (events.js:400:28)
2023-12-22 19:41:41 at emitErrorNT (internal/streams/destroy.js:106:8)
2023-12-22 19:41:41 at emitErrorCloseNT (internal/streams/destroy.js:74:3)
2023-12-22 19:41:41 at processTicksAndRejections (internal/process/task_queues.js:82:21) {
2023-12-22 19:41:41 cause: Error: getaddrinfo ENOTFOUND db
2023-12-22 19:41:41 at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:71:26) {
2023-12-22 19:41:41 errno: -3008,
2023-12-22 19:41:41 code: ‘ENOTFOUND’,
2023-12-22 19:41:41 syscall: ‘getaddrinfo’,
2023-12-22 19:41:41 hostname: ‘db’
2023-12-22 19:41:41 },
2023-12-22 19:41:41 [Symbol(errorLabels)]: Set(1) { ‘ResetPool’ }
2023-12-22 19:41:41 },
2023-12-22 19:41:41 topologyVersion: null,
2023-12-22 19:41:41 setName: null,
2023-12-22 19:41:41 setVersion: null,
2023-12-22 19:41:41 electionId: null,
2023-12-22 19:41:41 logicalSessionTimeoutMinutes: null,
2023-12-22 19:41:41 primary: null,
2023-12-22 19:41:41 me: null,
2023-12-22 19:41:41 ‘$clusterTime’: null
2023-12-22 19:41:41 }
2023-12-22 19:41:41 },
2023-12-22 19:41:41 stale: false,
2023-12-22 19:41:41 compatible: true,
2023-12-22 19:41:41 heartbeatFrequencyMS: 10000,
2023-12-22 19:41:41 localThresholdMS: 15,
2023-12-22 19:41:41 setName: null,
2023-12-22 19:41:41 maxElectionId: null,
2023-12-22 19:41:41 maxSetVersion: null,
2023-12-22 19:41:41 commonWireVersion: 0,
2023-12-22 19:41:41 logicalSessionTimeoutMinutes: null
2023-12-22 19:41:41 },
2023-12-22 19:41:41 code: undefined,
2023-12-22 19:41:41 [Symbol(errorLabels)]: Set(0) {}
2023-12-22 19:41:41 }
2023-12-23 09:18:36 /app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:218
2023-12-23 09:18:36 throw error;
2023-12-23 09:18:36 ^
2023-12-23 09:18:36
2023-12-23 09:18:36 MongoServerSelectionError: getaddrinfo ENOTFOUND db
2023-12-23 09:18:36 at Timeout._onTimeout (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb/lib/sdam/topology.js:292:38)
2023-12-23 09:18:36 at listOnTimeout (internal/timers.js:557:17)
2023-12-23 09:18:36 at processTimers (internal/timers.js:500:7)
2023-12-23 09:18:36 => awaited here:
2023-12-23 09:18:36 at Function.Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:56:12)
2023-12-23 09:18:36 at new MongoConnection (packages/mongo/mongo_driver.js:213:11)
2023-12-23 09:18:36 at new MongoInternals.RemoteCollectionDriver (packages/mongo/remote_collection_driver.js:9:16)
2023-12-23 09:18:36 at Object. (packages/mongo/remote_collection_driver.js:66:18)
2023-12-23 09:18:36 at Object.defaultRemoteCollectionDriver (packages/underscore.js:784:19)
2023-12-23 09:18:36 at new Collection (packages/mongo/collection.js:127:40)
2023-12-23 09:18:36 at AccountsServer._initializeCollection (packages/accounts-base/accounts_common.js:98:20)
2023-12-23 09:18:36 at new AccountsCommon (packages/accounts-base/accounts_common.js:46:23)
2023-12-23 09:18:36 at new AccountsServer (packages/accounts-base/accounts_server.js:30:5)
2023-12-23 09:18:36 at packages/accounts-base/server_main.js:7:12
2023-12-23 09:18:36 at module (packages/accounts-base/server_main.js:19:31)
2023-12-23 09:18:36 at fileEvaluate (packages/modules-runtime.js:336:7)
2023-12-23 09:18:36 at Module.require (packages/modules-runtime.js:238:14)
2023-12-23 09:18:36 at require (packages/modules-runtime.js:258:21)
2023-12-23 09:18:36 at /app/bundle/programs/server/packages/accounts-base.js:2219:15
2023-12-23 09:18:36 at /app/bundle/programs/server/packages/accounts-base.js:2226:3 {
2023-12-23 09:18:36 reason: TopologyDescription {
2023-12-23 09:18:36 type: ‘Unknown’,
2023-12-23 09:18:36 servers: Map(1) {
2023-12-23 09:18:36 ‘db:27017’ => ServerDescription {
2023-12-23 09:18:36 address: ‘db:27017’,
2023-12-23 09:18:36 type: ‘Unknown’,
2023-12-23 09:18:36 hosts: ,
2023-12-23 09:18:36 passives: ,
2023-12-23 09:18:36 arbiters: ,
2023-12-23 09:18:36 tags: {},
2023-12-23 09:18:36 minWireVersion: 0,
2023-12-23 09:18:36 maxWireVersion: 0,
2023-12-23 09:18:36 roundTripTime: -1,
2023-12-23 09:18:36 lastUpdateTime: 90959507,
2023-12-23 09:18:36 lastWriteDate: 0,
2023-12-23 09:18:36 error: MongoNetworkError: getaddrinfo ENOTFOUND db
2023-12-23 09:18:36 at connectionFailureError (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb/lib/cmap/connect.js:387:20)
2023-12-23 09:18:36 at Socket. (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb/lib/cmap/connect.js:310:22)
2023-12-23 09:18:36 at Object.onceWrapper (events.js:520:26)
2023-12-23 09:18:36 at Socket.emit (events.js:400:28)
2023-12-23 09:18:36 at emitErrorNT (internal/streams/destroy.js:106:8)
2023-12-23 09:18:36 at emitErrorCloseNT (internal/streams/destroy.js:74:3)
2023-12-23 09:18:36 at processTicksAndRejections (internal/process/task_queues.js:82:21) {
2023-12-23 09:18:36 cause: Error: getaddrinfo ENOTFOUND db
2023-12-23 09:18:36 at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:71:26) {
2023-12-23 09:18:36 errno: -3008,
2023-12-23 09:18:36 code: ‘ENOTFOUND’,
2023-12-23 09:18:36 syscall: ‘getaddrinfo’,
2023-12-23 09:18:36 hostname: ‘db’
2023-12-23 09:18:36 },
2023-12-23 09:18:36 [Symbol(errorLabels)]: Set(1) { ‘ResetPool’ }
2023-12-23 09:18:36 },
2023-12-23 09:18:36 topologyVersion: null,
2023-12-23 09:18:36 setName: null,
2023-12-23 09:18:36 setVersion: null,
2023-12-23 09:18:36 electionId: null,
2023-12-23 09:18:36 logicalSessionTimeoutMinutes: null,
2023-12-23 09:18:36 primary: null,
2023-12-23 09:18:36 me: null,
2023-12-23 09:18:36 ‘$clusterTime’: null
2023-12-23 09:18:36 }
2023-12-23 09:18:36 },
2023-12-23 09:18:36 stale: false,
2023-12-23 09:18:36 compatible: true,
2023-12-23 09:18:36 heartbeatFrequencyMS: 10000,
2023-12-23 09:18:36 localThresholdMS: 15,
2023-12-23 09:18:36 setName: null,
2023-12-23 09:18:36 maxElectionId: null,
2023-12-23 09:18:36 maxSetVersion: null,
2023-12-23 09:18:36 commonWireVersion: 0,
2023-12-23 09:18:36 logicalSessionTimeoutMinutes: null
2023-12-23 09:18:36 },
2023-12-23 09:18:36 code: undefined,
2023-12-23 09:18:36 [Symbol(errorLabels)]: Set(0) {}
2023-12-23 09:18:36 }

As well, I am wondering if there is a way I need to commit the changes as in my docker instance it shows the added .env as added and the root as changed.

4

I’ve isolated the issue down to the connection to MongoDB.

Mongo is up and running.

This is the section of the .env that applies

MongoDB endpoint (include ?replicaSet= parameter)

MONGO_URL=mongodb://172.17.0.2:27017/?replicaSet=repl1

MongoDB endpoint to the local database

MONGO_OPLOG_URL=mongodb://172.17.0.2:27017/

But from the error it doesn’t seem to see the db.

2023-12-23 09:18:36 error: MongoNetworkError: getaddrinfo ENOTFOUND db

5

Ok tracked down that problem - it is with MongoDB. Not sure how it came up with that IP, but now I have to change it to something in range.

6

so that IP was in the hosts file of the MongoDb now I need to figure out (remember) how to change the hosts file.

(Sorry if this seems really basic but I had a stroke 3 years ago and am trying to re-establish my skills)