Login has been temporarily blocked for this User

Description

I have one user logged out and throwing this error, someone kindly assist.
“Login has been temporarily blocked for this User”

Server Setup Information

  • Version of Rocket.Chat Server: 6.2.9
  • Operating System: Ubuntu 22
  • Deployment Method: Snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: 14.21.2
  • MongoDB Version: 5.0.15
  • Proxy:
  • Firewalls involved:

Any additional Information