LDAP not synchronizing correctly

Community Support
1

Description

I have a new install of RC. I am attempting an LDAP connection to an MS Active Directory to download add the users to RC.
Under the LDAP tab
I have connected to host by SERVERNAME.Domain.local which correctly resolves in DNS.
No encryption is selected.
Under the base DN I have use the path to the OU in the form of
ou=SBSUsers,ou=Users,ou=MyBusiness, dc=DOMAINNAME,dc=local

When I click test connection it successfully test correctly.

The expected result is that it searches the defined OU for user objects to import into RC.
The actual result is 2 users from this OU have been imported and users from a random other OU. I have tried just using from the MyBusiness down. but the result doesnt change. I am not using a group filter, but would like to if I can get the AD import to work.

Server Setup Information

  • Version of Rocket.Chat Server: 3.7.1
  • Operating System: Centos
  • Deployment Method:
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: 12.14
  • MongoDB Version: 4.0.9
  • Proxy:
  • Firewalls involved:

Any additional Information

2

Oddly enough the issue was not setting the default email domain. Once that was set, all accounts synced.