When the Rocket Chat URL is first accessed regardless of whether it is the client or the website, it throws an “Invalid User” error in the top right of the screen and does not show the login form. Hitting ctrl-R a couple of times eventually gets it to display. We using simple LDAP for authentication and once the user is logged in their are no more issues. I looked through the administration and couldn’t find any SSO settings that might be causing it.
Thanks!
Version of Rocket.Chat Server: 3.17.1
Operating System: Centos 7
Deployment Method: snap
Number of Running Instances: 1
DB Replicaset Oplog:
NodeJS Version: 12.18.4
MongoDB Version: 4.0.25
Proxy: HAProxy
Firewalls involved: No
Hi! Welcome to our forums!
This is probably related to this issue:
opened 07:01AM - 06 Jun 21 UTC
closed 12:58PM - 18 Aug 21 UTC
### Description:
Since I enabled **Use REST instead of websocket for Meteor c… alls** in **Admin UI - General - REAT API** (and I don't know why it was disabled, because default seems to be enabled state) I get in logs a lot of useless entries like this:
```
Exception while invoking method getRoomByTypeAndName Error: Invalid user [error-invalid-user]
Exception while invoking method getRoomByTypeAndName Error: Invalid room [error-invalid-room]
```
They a really useless because don't give information how to fix them - they don't mention which user or room is currently invalid. But instead of mention user or room it shows useless stack trace which is flooding our logs because we using docker deployment and that traces generates a lot of log entries.
### Steps to reproduce:
1. Enable **Use REST instead of websocket for Meteor calls** in **Admin UI - General - REST API**
2. Check logs
### Expected behavior:
Or clean logs or mention what user or room is invalid actually to handle that and fix it.
### Actual behavior:
Flooded logs and (maybe) bad influence to server general load which could lead to instability.
### Server Setup Information:
- Version of Rocket.Chat Server: 3.15.0
- Operating System: CentOS7
- Deployment Method: docker
- Number of Running Instances: 25
- DB Replicaset Oplog: Enabled
- NodeJS Version: 12.22.1
- MongoDB Version: 4.2.14 WiredTiger
### Client Setup Information
- Desktop App or Browser Version: 3.2.2
- Operating System: Windows 10
### Additional context
Could be related to https://github.com/RocketChat/Rocket.Chat/issues/21182 in stability aspect
### Relevant logs:
```
I20210606-01:21:49.596(0) Exception while invoking method getRoomByTypeAndName Error: Invalid user [error-invalid-user] at MethodInvocation.getRoomByTypeAndName (server/publications/room/index.js:43:10) at MethodInvocation.methodsMap.<computed> (app/lib/server/lib/debug.js:76:34) at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1771:12) at packages/ddp-server/livedata_server.js:1689:15 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/ddp-server/livedata_server.js:1687:36 at new Promise (<anonymous>) at Server.applyAsync (packages/ddp-server/livedata_server.js:1686:12) at Server.apply (packages/ddp-server/livedata_server.js:1625:26) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9 => awaited here: at Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:60:12) at Server.apply (packages/ddp-server/livedata_server.js:1638:22) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9
I20210606-03:11:20.945(0) Exception while invoking method getRoomByTypeAndName Error: Invalid user [error-invalid-user] at MethodInvocation.getRoomByTypeAndName (server/publications/room/index.js:43:10) at MethodInvocation.methodsMap.<computed> (app/lib/server/lib/debug.js:76:34) at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1771:12) at packages/ddp-server/livedata_server.js:1689:15 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/ddp-server/livedata_server.js:1687:36 at new Promise (<anonymous>) at Server.applyAsync (packages/ddp-server/livedata_server.js:1686:12) at Server.apply (packages/ddp-server/livedata_server.js:1625:26) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9 => awaited here: at Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:60:12) at Server.apply (packages/ddp-server/livedata_server.js:1638:22) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9
I20210606-03:11:20.983(0) Exception while invoking method createDirectMessage Error: Invalid user [error-invalid-user] at MethodInvocation.createDirectMessage (server/methods/createDirectMessage.js:16:10) at MethodInvocation.methodsMap.<computed> (app/lib/server/lib/debug.js:76:34) at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1771:12) at packages/ddp-server/livedata_server.js:1689:15 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/ddp-server/livedata_server.js:1687:36 at new Promise (<anonymous>) at Server.applyAsync (packages/ddp-server/livedata_server.js:1686:12) at Server.apply (packages/ddp-server/livedata_server.js:1625:26) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9 => awaited here: at Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:60:12) at Server.apply (packages/ddp-server/livedata_server.js:1638:22) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9
I20210605-23:10:16.745(0) Exception while invoking method loadMissedMessages Error: Invalid user [error-invalid-user] at MethodInvocation.canAccessRoom (server/methods/canAccessRoom.js:51:10) at MethodInvocation.methodsMap.<computed> (app/lib/server/lib/debug.js:76:34) at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1771:12) at packages/ddp-server/livedata_server.js:1689:15 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/ddp-server/livedata_server.js:1687:36 at new Promise (<anonymous>) at Server.applyAsync (packages/ddp-server/livedata_server.js:1686:12) at Server.apply (packages/ddp-server/livedata_server.js:1625:26) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at MethodInvocation.loadMissedMessages (server/methods/loadMissedMessages.js:13:15) at MethodInvocation.methodsMap.<computed> (app/lib/server/lib/debug.js:76:34) at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1771:12) at packages/ddp-server/livedata_server.js:1689:15 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/ddp-server/livedata_server.js:1687:36 at new Promise (<anonymous>) at Server.applyAsync (packages/ddp-server/livedata_server.js:1686:12) at Server.apply (packages/ddp-server/livedata_server.js:1625:26) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9 => awaited here: at Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:60:12) at Server.apply (packages/ddp-server/livedata_server.js:1638:22) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at MethodInvocation.loadMissedMessages (server/methods/loadMissedMessages.js:13:15) at MethodInvocation.methodsMap.<computed> (app/lib/server/lib/debug.js:76:34) at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1771:12) at packages/ddp-server/livedata_server.js:1689:15 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/ddp-server/livedata_server.js:1687:36 at new Promise (<anonymous>) at Server.applyAsync (packages/ddp-server/livedata_server.js:1686:12) at Server.apply (packages/ddp-server/livedata_server.js:1625:26) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9 => awaited here: at Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:60:12) at Server.apply (packages/ddp-server/livedata_server.js:1638:22) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9
I20210605-23:10:16.864(0) Exception while invoking method loadMissedMessages Error: Invalid user [error-invalid-user] at MethodInvocation.canAccessRoom (server/methods/canAccessRoom.js:51:10) at MethodInvocation.methodsMap.<computed> (app/lib/server/lib/debug.js:76:34) at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1771:12) at packages/ddp-server/livedata_server.js:1689:15 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/ddp-server/livedata_server.js:1687:36 at new Promise (<anonymous>) at Server.applyAsync (packages/ddp-server/livedata_server.js:1686:12) at Server.apply (packages/ddp-server/livedata_server.js:1625:26) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at MethodInvocation.loadMissedMessages (server/methods/loadMissedMessages.js:13:15) at MethodInvocation.methodsMap.<computed> (app/lib/server/lib/debug.js:76:34) at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1771:12) at packages/ddp-server/livedata_server.js:1689:15 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/ddp-server/livedata_server.js:1687:36 at new Promise (<anonymous>) at Server.applyAsync (packages/ddp-server/livedata_server.js:1686:12) at Server.apply (packages/ddp-server/livedata_server.js:1625:26) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9 => awaited here: at Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:60:12) at Server.apply (packages/ddp-server/livedata_server.js:1638:22) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at MethodInvocation.loadMissedMessages (server/methods/loadMissedMessages.js:13:15) at MethodInvocation.methodsMap.<computed> (app/lib/server/lib/debug.js:76:34) at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1771:12) at packages/ddp-server/livedata_server.js:1689:15 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/ddp-server/livedata_server.js:1687:36 at new Promise (<anonymous>) at Server.applyAsync (packages/ddp-server/livedata_server.js:1686:12) at Server.apply (packages/ddp-server/livedata_server.js:1625:26) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9 => awaited here: at Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:60:12) at Server.apply (packages/ddp-server/livedata_server.js:1638:22) at Server.call (packages/ddp-server/livedata_server.js:1607:17) at Object.post (app/api/server/v1/misc.js:263:26) at app/api/server/api.js:394:82 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at Object._internalRouteActionHandler [as action] (app/api/server/api.js:394:39) at Route.share.Route.Route._callEndpoint (packages/nimble_restivus/lib/route.coffee:150:32) at packages/nimble_restivus/lib/route.coffee:59:33 at packages/simple_json-routes.js:98:9
Exception while invoking method getRoomByTypeAndName Error: Invalid room [error-invalid-room]
```
That was fixed on 3.18.X versions.
Out of curiosity @wptechnician - are you using your own custom snap build?
Hi, no. I put snap in error, I use the downloaded files. Thanks!
1 Like