"Invalid room" error in logfile

Community Support
1

Description

In the logfile I frequently see this error:

{“level”:50,“time”:“2023-01-24T13:00:02.563Z”,“pid”:8,“hostname”:“ab43fb082f49”,“name”:“System”,“msg”:“Exception while invoking method getRoomByTypeAndName”,“err”:{“type”:“errorClass”,“message”:“Invalid room [error-invalid-room]”,“stack”:“Error: Invalid room [error-invalid-room]
at MethodInvocation.getRoomByTypeAndName (server/publications/room/index.js:53:10)
at MethodInvocation.methodsMap. (app/lib/server/lib/debug.js:74:34)
at maybeAuditArgumentChecks (packages/ddp-server/livedata_server.js:1885:12)
at packages/ddp-server/livedata_server.js:1803:15
at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1257:12)
at packages/ddp-server/livedata_server.js:1801:36
at new Promise ()
at Server.applyAsync (packages/ddp-server/livedata_server.js:1800:12)
at Server.apply (packages/ddp-server/livedata_server.js:1739:26)
at Server.call (packages/ddp-server/livedata_server.js:1721:17)
at Object.post (app/api/server/v1/misc.ts:554:27)
at app/api/server/api.js:463:96
at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1257:12)
at Object._internalRouteActionHandler [as action] (app/api/server/api.js:463:39)
at Route._callEndpoint (packages/rocketchat_restivus/lib/route.coffee:150:32)
at packages/rocketchat_restivus/lib/route.coffee:59:33
at packages/simple_json-routes.js:100:9
=> awaited here:
at Promise.await (/app/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:60:12)
at Server.apply (packages/ddp-server/livedata_server.js:1752:22)
at Server.call (packages/ddp-server/livedata_server.js:1721:17)
at Object.post (app/api/server/v1/misc.ts:554:27)
at app/api/server/api.js:463:96
at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1257:12)
at Object._internalRouteActionHandler [as action] (app/api/server/api.js:463:39)
at Route._callEndpoint (packages/rocketchat_restivus/lib/route.coffee:150:32)
at packages/rocketchat_restivus/lib/route.coffee:59:33
at packages/simple_json-routes.js:100:9”,“isClientSafe”:true,“error”:“error-invalid-room”,“reason”:“Invalid room”,“details”:{“method”:“getRoomByTypeAndName”},“errorType”:“Meteor.Error”},“msg”:“Invalid room [error-invalid-room]”}

I don’t get any complaints from users, but if something is wrong, I’d like to correct it :slight_smile:

Server Setup Information

Version 5.4.1
Apps Engine Version 1.36.0
Node Version v14.19.3
Database Migration 281 (January 22, 2023 9:19)
MongoDB 5.0.6 / wiredTiger (oplog Enabled)

2

Hi!

This logs says that some logged user is consuming your API and receiving an error that the room is invalid.

The logs before it, with increased verbosity, may give a clue about what channel is this, and why this is happening, probably.

But this is nothing to worry about, unless it’s happening too much, considering your active users ammount.

3

Thanks @dudanogueira.

Not sure if it’s related, but at the same time as the log entry, an old message in a channel is re-notified to several (possible all) users in the channel. This happens a couple of times a day.

I’ve changed the log level, hopefully it will reveal something.

1 Like
4

Have you solved the problem? I am the same problem. Most often this happens when the user replies to the agent.