Installed 4 times, RocketChat failed to start

[transom01]

Hi, I just followed this guides

https://rocket.chat/docs/installation/manual-installation/ubuntu/
and

How To Install Rocket.Chat On Ubuntu 18.04 TLS - TechnologyRSS

trying to install this RocketChat, when checking the status, it returns an error.

I am able to ping from another computer but the web browser does not connect.
The RocketChat documentation is not as good as I was expecting.
Please help, I have all this week trying to fix this. I followed this instructions 4 times this day.
What am I doing wrong?

[stevenvu]

Upgrading to 3.0.0

OMG thank you SO MUCH for posting your instructions! I was running 2.4.9 on DigitalOcean using their current 1-click droplet install, but clobbered my installation after doing the basic sudo rocketchatctl update. But your instructions allowed me to get everything updated. Though Step 5 was already done for me as well.

[dwaynem]

Mar 28 01:51:25 rchatserver rocketchat[10579]: Meteor requires Node V12.0.0 or later

Did you miss the steps where node.js was installed?