Gateway Time-out for API call /api/v1/method.callAnon/registerUser

Community Support
1

Description

I have set up Rocket.Chat with docker-compose following the docs. I have put an nginx reverse proxy in front of Rocket.Chat and am using LetsEncrypt to generate my certificate.

After the Docker containers start up I can access https://rocket.pgoetz.de/setup-wizard/1 and enter the admin information. When I submit the form it seems to call the API method /api/v1/method.callAnon/registerUser which times out after a while and I receive a 504 Gateway Time-out from nginx.

Server Setup Information

  • Version of Rocket.Chat Server: I tried 3.4.3 and 3.5.2
  • Operating System: Host OS running Docker is Ubuntu 18.04
  • Deployment Method: Docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: 12.16.1 (in RC 3.4.3, I don’t know if it was different in 3.5.2)
  • MongoDB Version: 4.0.19
  • Proxy: nginx
  • Firewalls involved: none

Any additional Information

I don’t understand two things:

  1. I can’t find the API method in the API documentation
  2. Immediately before the failing method call a call to /api/v1/method.callAnon/getSetupWizardParameter (also not to be found in the docs) runs successfully and returns HTTP Status 200

What am I missing and what do I need to change to run Rocket.Chat?

2

You need to use the latest version - currently 3.15

The versions you are using are way out of date and unsupported.

4

Quite an old thread. Since this has been inactive for like 10 months now, I’m going to close the topic.

pgoetz, if you have any more related issues, please consider starting another thread filling the necessary information.

Awesome, thanks!!