CPU usage at 100%

Community Support
1

Description

Hello everyone! Sometimes mongodb loads the CPU at 100%. Moreover, I do not load the chat at all at this moment. That is, it happens even in idle mode.
Note: I use chat via https, I use a paid certificate from GlobalSign: SSL & Digital Certificates by GlobalSign

My Ubuntu-Server configurations:
Ubuntu 20.04 X64
1 GB RAM / 1 CPU / 25 GB SSD / 50 Mbit/s

CPU_100_RocketChat
CPU_100_RocketChat1096×557 21.7 KB

Server Setup Information

  • Version of Rocket.Chat Server: 4.5.1
  • Operating System: Ubuntu 20.04 X64
  • Deployment Method: snap
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version: 14.18.3 - x64
  • MongoDB Version: 4.2.17
  • Proxy: nginx
  • Firewalls involved:

Any additional Information

2

Hi!

You have 0 of swap?

How many active users? Maybe you are running out mem/cpu there.

3

Hi,
Yes, for some reason I have 0 swap. I don’t know why
Active users 1-2. At this moment, the chat is not loaded at all!
Can you tell me: what does the mongodb --config=/var/snow/rocketchat-server/1513/mongod command actually do?

4

I used to experience this with some frequency. I increased my initial memory from 1Gb to 2Gb and problem has completely disappeared. I believe 1Gb memory, even for very low user numbers ( we use system for iOS/macOS app development ), seems to be the issue.

5

Thanks, I’ll try to use 2GB of RAM

6

Did it fix your issue?

Graeme