Can't set up notifications

Community Ideas
1

Hi

I want to receive a minimum of unnecessary notifications

But I want to be notified if my post is mentioned or answered in a thread

What I do not like:

  1. If I was mentioned, the channel is not transferred to the unread group

  2. If they answered my message in the thread, then there is no notification in the chat list

How I want:

If I was mentioned or answered in a thread to my message, then the chat is transferred to unread and the icon of unread messages hangs

2

Hi!

Not sure you can get into that level of configuration.

You can always configure notification per channel, so it you can probably adjust a lot.

3

Hello

I didn’t quite understand your answer.

Is my description clear?

It seems to me that it is now impossible to configure notifications so that there are no unnecessary notifications, but at the same time not miss important notifications.

I’m sure this is important for everyone who wants to properly configure notifications

4

Ok, first, what version of Rocket.Chat are you using?

I am tried to replicating those situations on latest.

if you disable the notification on a given channel:
image

and if agent1 reply on a thread that adminrc is part of, it will generate both the alert and group it by unread:

image

the same goes for mentions:
image

What I am saying is that those options are set on a per user basis, and not globally.

let me know if that helps.