Can't restore snap after automatic 2.4.12 update

Community Support
1

Description

Hello,

Yesterday trying to resolve the problem of the automatic update (2.4.11 to 2.4.12), I removed and saved a rocket chat snap. When I run sudo snap saved I can see my snapshot:

image

However when I try to restore it with sudo snap restore 1 after ~15 minutes it displays Restored snapshot #1 and the folder /var/snap/rocketchat-server is created with content inside. The problem is that it seems it is not installed.

Running sudo snap list prints only the core:

Name  Version    Rev   Tracking       Publisher   Notes
core  16-2.44.3  9066  latest/stable  canonical✓  core

Is there a extra step or parameter I need?

Thanks!

Server Setup Information

  • Version of Rocket.Chat Server: 2.4.11 and 2.4.12
  • Operating System: Ubuntu 18.04
  • Deployment Method: snap
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version:
  • Proxy: caddy
  • Firewalls involved:

Any additional Information

I ran snapshot check and it was successful.

2

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