BOT connection and interaction

I’m interesting in developping an automated tchat support for my users based on and a self-hosted BOT creating with a graphical environment tool like VISEO BOT MAKER (or maybe another free bot maker framework).
I installed the two parts ( and VISEO BOT MAKER) but now… I don’t have any idea on how to connect the bot with the chat for interactivity (at the end, on connection of a user, the bot is supposed to create a private room to start talking with the user and supporting him).
I first imagine that I can do the connection with the… Maybe with another “adapter”.
Could anybody help me for this step please ?

Many thanks for wasting time reading me :sweat_smile:
(Sorry for my english but I’m french)