For a few hours now, we have been receiving regular warnings that we have reached our limit. But that is not true! According to https://cloud.rocket.chat we are far from reaching our limit. Push notifications (current month) 280 / 10,000. What is going wrong here? Server Setup Information Version …

I can confirm this! The Chat bot spammed over 100 Messages this night and some people therefore received so much mails. We are also away from the limit. Maybe we should create a Github issue out of this? Best

Same. I also got loads of messages about this but have also actually only used 247 / 10,000 !

[image] TheWrongGuy: Maybe we should create a Github issue out of this? As you’ve also found, there is one here: Push limit message sent multiple times opened 01:48AM - 17 Dec 20 UTC (UTC) closed 03:10PM - …

[image] jdaviescoates: https://status.rocket.chat/i/24 Thanks! So its a general issue. They state its fixed however I still have the “Attention You Have reached…” in the top bar at the client, which I have to click away with multiple clicks. You, too?

Yeah, I had to click that away quite a few times! I wonder if there is a way to stop such notices being pushed to our instances…

[image] Faulty messages about mobile push limits Announcements Dear Rocket.Chat users, We sincerely apologize for the inconvenience caused by faulty messages sent about push notification limits through the banner warning and through our bot Rocket.Cat There was a bug in …

Thanks. Here is a key bit of info: [image] Faulty messages about mobile push limits If you don’t want to receive further notifications and are running version 3.5 or above, you can disable the bot ( Rocket.Cat ) and banner going under Admin settings > General > Updates > Enable the update checke…

[image] I am still getting these. Maybe I should restart the server?

If you have not reached the cap (aka the message is faulty), you can do an automatic dismissal of the banner, some solutions have been described in this issue. https://github.com/RocketChat/Rocket.Chat/issues/19877#issuecomment-747456044

Attention: You have reached your monthly mobile push limit

Community Support

bradley.hilton December 18, 2020, 8:41pm 7

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