Application GUI just crashed

Community Support
1

Description

The application GUI just crashed

Application crash
Application crash894×486 8.14 KB

ails as possible about your issue →

Server Setup Information

  • Version of Rocket.Chat Server: 7.10
  • Operating System: Rocky Linux 9.7
  • Deployment Method: Container
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: 22.16.0
  • MongoDB Version: 6.0.26
  • Proxy: Apache
  • Firewalls involved: no

Any additional Information

Erro Web Interface - The application GUI just crashed.

2

You don’t mention app version.

Clear the app cache. It’s the most common cause of this.

Correct repo to search open & closed issues:

3

Also upgrade your mongo - you should be on 7.x ready to move to 8.x for Rocket 8.x