All remote ip always show 127.0.0.1

Community Support
1

Description

Hello
I update rocketchat from 6.13 to 7.4. Some remote ip will show 127.0.0.1 like follow message.

{"level":35,"time":"2025-03-17T05:40:47.766Z","pid":2311,"hostname":"rocketmeet","name":"API","method":"GET","url":"/v1/users.presence?ids[]=8kHTnJpXNLcatW9KG&ids[]=9xsFeC9m2Th3xxDYZ","userId":"vB3cfbXo3rtXgctXq","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Rocket.Chat/4.1.2 Chrome/126.0.6478.234 Electron/31.6.0 Safari/537.36","host":"chat.linguitronics.com","referer":"https://chat.linguitronics.com/group/ying1-zhong1-bian1-ji2-AmandaPM/thread/g6xakXd773yhvE4Bx","remoteIP":"127.0.0.1","status":200,"responseTime":5}

I don’t know what happened.

Server Setup Information

  • Version of Rocket.Chat Server: 7.4
  • Operating System: Ubuntu 22.0.4
  • Deployment Method: snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: v22.13.1
  • MongoDB Version: 6.0.19
  • Proxy: caddy
  • Firewalls involved:

Any additional Information

{"level":35,"time":"2025-03-17T05:40:47.766Z","pid":2311,"hostname":"rocketmeet","name":"API","method":"GET","url":"/v1/users.presence?ids[]=8kHTnJpXNLcatW9KG&ids[]=9xsFeC9m2Th3xxDYZ","userId":"vB3cfbXo3rtXgctXq","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Rocket.Chat/4.1.2 Chrome/126.0.6478.234 Electron/31.6.0 Safari/537.36","host":"chat.linguitronics.com","referer":"https://chat.linguitronics.com/group/ying1-zhong1-bian1-ji2-AmandaPM/thread/g6xakXd773yhvE4Bx","remoteIP":"127.0.0.1","status":200,"responseTime":5}