Description
Attempting to upgrade RocketChat from 1.3.2 to 3.9.X but unable to succeed. I am currently running Centos 7 on XenServer. Rocketchat was manually installed.
I have followed various guides including the one listed here Updating - Rocket.Chat Docs and of course ensured things like NodeJS, Mongodb, npm etc. were all updated as well. I seem to get as far as having everything successful but the rocketchat service just won’t start.
Do I need to follow an upgrade path perhaps and cannot just jump from 1.3.2 to 3.9.x?
Unfortunately it is a live production server and I have since rolled everything back using the XenServer snapshots as changes cannot be performed during the day. I am hoping the community can maybe provide some insight or suggestions on where to even begin.
Current Server Setup Information
- Version of Rocket.Chat Server: 1.3.2
- Operating System: Centos 7
- Deployment Method: Manual install on Centos7
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: v8.17.0
- MongoDB Version: v4.0.22
- Proxy: nginx
- Firewalls involved: None
Any additional Information
I can provide logs the next time I try to update rocketchat because, as stated above, the server was rolled back to working order for daytime use.