Dear Rocket.Chat, I do not appreciate features we’ve grown fond of using, such as Read Receipts, being seized from us and made a paid feature abruptly and without warning. This completely inappropriate and immorally manipulative sales strategy has ruled out the chance of my team ever purchasing a s…

Same here. Sadly we have already upgraded to 6.x and lost read receipt “feature”. So we are looking into migration to somewhere else. Most probably switch to Matrix which is really FOSS instead of OSINO. :frowning: Very disappointed for committing very much to this community and now taken away such…

This is absulutely nuts. It is an essential basic feature present in all messaging applications. If RC does not figure out how we can get this feature back without paying 7USD per user just for read receipts (we have absulotely no use for any other enterprise feature) we will be looking for altern…

So what other app did you all switch to and how’s the feedback?

Any instructions on how you reverted from version 6 to version 5? Removing features is a nasty bait/switch, but I’d like to keep the functions available for our users until we can replace Rocket.Chat.

I’m running it on a dedicated virtual machine on a ESXi environment. So, I had the luxury to just revert the whole machine to the previous snapshot I made before upgrading.

Maybe you didn’t know, but with Rocket Chat 6.5 you can choose the ‘starter’ plan for small teams with i. e. read receipt for free. In this plan, there are other premium features, that you can use up to 25 users and 100 omnichannel active contacts, on the condition that you are use the self-managed …

Deciding how and why read receipt feature will come back and why other premium features can be used is explained in the roadmap to Rocket.Chat 6.5: [48:01] [Roadmap Reveal: How Rocket.Chat v6.5 Grants You More Choice] [I had to split the message into to posts. Sorry for that!]

But you can’t do that until AFTER they cut you off. So you upgrade to whatever, lose functionality, and then get it back sometime later? Great planning there. And there is no LTS for those who don’t want to be jerked about by continual breakage. I say no more as it might be extremely rude.

Well, that sucks to remove BASIC messaging feature , which is mandatory olready for decades, and call it PREMIUM. While many additional features needed only for real enterprise is still present in community edition as “gift”. Not so many small teams need omnychannels, LDAP auth integrations and fe…

I would prefer to pay $6 to MS over $7 to RC (just to have the old community free features) and have this: [image] I would be ashamed for asking this price (with all this context removing very well know and used features): [image] The problem with isn’t the price if the company charges a fair p…

Update 6.0.0 Read Receipts Complaint

Community Support

hugocosta December 1, 2023, 6:35pm 89

Read receipts are back on the free Starter plan! Check it out the other plans and Community comparison too!

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Update 6.0.0 Read Receipts Complaint

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